BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
SUMMARY:Suggest Reply Improvements
DTSTART;VALUE=DATE:20260209
DTEND;VALUE=DATE:20260210
URL:https://support.deskpro.com/sl-SI/news/posts/1123
END:VEVENT
BEGIN:VEVENT
SUMMARY:Deskpro AI can now use Snippets as a content source
DTSTART;VALUE=DATE:20260209
DTEND;VALUE=DATE:20260210
URL:https://support.deskpro.com/sl-SI/news/posts/1121
END:VEVENT
BEGIN:VEVENT
SUMMARY:Get Ticket Updates in Slack with Deskpro
DTSTART;VALUE=DATE:20250923
DTEND;VALUE=DATE:20250924
URL:https://support.deskpro.com/sl-SI/news/posts/1112
END:VEVENT
BEGIN:VEVENT
SUMMARY:Microsoft Azure Translation for Channels
DTSTART;VALUE=DATE:20250728
DTEND;VALUE=DATE:20250729
URL:https://support.deskpro.com/sl-SI/news/posts/1106
END:VEVENT
BEGIN:VEVENT
SUMMARY:Let Anyone Create Tickets in Slack
DTSTART;VALUE=DATE:20250728
DTEND;VALUE=DATE:20250729
URL:https://support.deskpro.com/sl-SI/news/posts/1110
END:VEVENT
BEGIN:VEVENT
SUMMARY:AI-Powered Answers, Now in Slack
DTSTART;VALUE=DATE:20250728
DTEND;VALUE=DATE:20250729
URL:https://support.deskpro.com/sl-SI/news/posts/1109
END:VEVENT
BEGIN:VEVENT
SUMMARY:Customize Ticket Hover Previews for a More Focused Experience
DTSTART;VALUE=DATE:20250520
DTEND;VALUE=DATE:20250521
URL:https://support.deskpro.com/sl-SI/news/posts/1103
END:VEVENT
BEGIN:VEVENT
SUMMARY:Apply Macros from the Reply Box with Shortcodes
DTSTART;VALUE=DATE:20240509
DTEND;VALUE=DATE:20240510
URL:https://support.deskpro.com/sl-SI/news/posts/1035
END:VEVENT
BEGIN:VEVENT
SUMMARY:A New Look for User and Organization Profiles
DTSTART;VALUE=DATE:20240326
DTEND;VALUE=DATE:20240327
URL:https://support.deskpro.com/sl-SI/news/posts/1029
END:VEVENT
BEGIN:VEVENT
SUMMARY:Access Organization Profiles more easily with this Properties update
DTSTART;VALUE=DATE:20240229
DTEND;VALUE=DATE:20240301
URL:https://support.deskpro.com/sl-SI/news/posts/1020
END:VEVENT
BEGIN:VEVENT
SUMMARY:Organize Help Center content easily with Publish Lists
DTSTART;VALUE=DATE:20240229
DTEND;VALUE=DATE:20240301
URL:https://support.deskpro.com/sl-SI/news/posts/1019
END:VEVENT
BEGIN:VEVENT
SUMMARY:Easily filter your Community Topics with Lists
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240207
URL:https://support.deskpro.com/sl-SI/news/posts/1015
END:VEVENT
BEGIN:VEVENT
SUMMARY:Deskpro's CRM is enhanced with Lists
DTSTART;VALUE=DATE:20240122
DTEND;VALUE=DATE:20240123
URL:https://support.deskpro.com/sl-SI/news/posts/1011
END:VEVENT
BEGIN:VEVENT
SUMMARY:Streamline your support with Ticket Templates
DTSTART;VALUE=DATE:20231127
DTEND;VALUE=DATE:20231128
URL:https://support.deskpro.com/sl-SI/news/posts/999
END:VEVENT
BEGIN:VEVENT
SUMMARY:More Streamlined Snippet and Macro Navigation
DTSTART;VALUE=DATE:20231113
DTEND;VALUE=DATE:20231114
URL:https://support.deskpro.com/sl-SI/news/posts/996
END:VEVENT
BEGIN:VEVENT
SUMMARY:Translations for Guides, News Posts, and Files in Deskpro's Help Center!
DTSTART;VALUE=DATE:20230925
DTEND;VALUE=DATE:20230926
URL:https://support.deskpro.com/sl-SI/news/posts/987
END:VEVENT
BEGIN:VEVENT
SUMMARY:We've made it easier to find tickets from specific Users or Organizations
DTSTART;VALUE=DATE:20230727
DTEND;VALUE=DATE:20230728
URL:https://support.deskpro.com/sl-SI/news/posts/972
END:VEVENT
BEGIN:VEVENT
SUMMARY:Summarize complex ticket threads with Ticket Summary
DTSTART;VALUE=DATE:20230727
DTEND;VALUE=DATE:20230728
URL:https://support.deskpro.com/sl-SI/news/posts/970
END:VEVENT
BEGIN:VEVENT
SUMMARY:Try out the powerful new HTML editor for Knowledgebase Articles
DTSTART;VALUE=DATE:20230725
DTEND;VALUE=DATE:20230726
URL:https://support.deskpro.com/sl-SI/news/posts/966
END:VEVENT
BEGIN:VEVENT
SUMMARY:Refer a friend, earn a $250 gift card - in 3 simple steps
DTSTART;VALUE=DATE:20230711
DTEND;VALUE=DATE:20230712
URL:https://support.deskpro.com/sl-SI/news/posts/961
END:VEVENT
BEGIN:VEVENT
SUMMARY:Group and access Queues with more flexibility
DTSTART;VALUE=DATE:20230711
DTEND;VALUE=DATE:20230712
URL:https://support.deskpro.com/sl-SI/news/posts/962
END:VEVENT
BEGIN:VEVENT
SUMMARY:Seamlessly move between Deskpro instances with Workspaces
DTSTART;VALUE=DATE:20230612
DTEND;VALUE=DATE:20230613
URL:https://support.deskpro.com/sl-SI/news/posts/955
END:VEVENT
BEGIN:VEVENT
SUMMARY:Benefit from improved navigation between our search features
DTSTART;VALUE=DATE:20230605
DTEND;VALUE=DATE:20230606
URL:https://support.deskpro.com/sl-SI/news/posts/951
END:VEVENT
BEGIN:VEVENT
SUMMARY:Effortlessly organize tickets based on channel
DTSTART;VALUE=DATE:20230530
DTEND;VALUE=DATE:20230531
URL:https://support.deskpro.com/sl-SI/news/posts/949
END:VEVENT
BEGIN:VEVENT
SUMMARY:Streamline workflows with an improved Ticket Actions menu
DTSTART;VALUE=DATE:20230523
DTEND;VALUE=DATE:20230524
URL:https://support.deskpro.com/sl-SI/news/posts/943
END:VEVENT
BEGIN:VEVENT
SUMMARY:Improved the visibility of User and CC fields
DTSTART;VALUE=DATE:20230522
DTEND;VALUE=DATE:20230523
URL:https://support.deskpro.com/sl-SI/news/posts/944
END:VEVENT
BEGIN:VEVENT
SUMMARY:Get even better visibility on tickets
DTSTART;VALUE=DATE:20230515
DTEND;VALUE=DATE:20230516
URL:https://support.deskpro.com/sl-SI/news/posts/941
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have simplified creating user profiles
DTSTART;VALUE=DATE:20230515
DTEND;VALUE=DATE:20230516
URL:https://support.deskpro.com/sl-SI/news/posts/843
END:VEVENT
BEGIN:VEVENT
SUMMARY:You can now minimize and expand the ticket reply box
DTSTART;VALUE=DATE:20230509
DTEND;VALUE=DATE:20230510
URL:https://support.deskpro.com/sl-SI/news/posts/940
END:VEVENT
BEGIN:VEVENT
SUMMARY:Apply quick actions without even opening a ticket
DTSTART;VALUE=DATE:20230424
DTEND;VALUE=DATE:20230425
URL:https://support.deskpro.com/sl-SI/news/posts/936
END:VEVENT
BEGIN:VEVENT
SUMMARY:Redirect messages to your different brands
DTSTART;VALUE=DATE:20230418
DTEND;VALUE=DATE:20230419
URL:https://support.deskpro.com/sl-SI/news/posts/931
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have improved the UI Status and Urgency on Tickets
DTSTART;VALUE=DATE:20230406
DTEND;VALUE=DATE:20230407
URL:https://support.deskpro.com/sl-SI/news/posts/929
END:VEVENT
BEGIN:VEVENT
SUMMARY:Apply Time and Billing Charges using Email Action Codes
DTSTART;VALUE=DATE:20230306
DTEND;VALUE=DATE:20230307
URL:https://support.deskpro.com/sl-SI/news/posts/914
END:VEVENT
BEGIN:VEVENT
SUMMARY:Export multiple pages of tickets as a CSV
DTSTART;VALUE=DATE:20230214
DTEND;VALUE=DATE:20230215
URL:https://support.deskpro.com/sl-SI/news/posts/906
END:VEVENT
BEGIN:VEVENT
SUMMARY:Snippet variables now support more custom fields
DTSTART;VALUE=DATE:20230214
DTEND;VALUE=DATE:20230215
URL:https://support.deskpro.com/sl-SI/news/posts/907
END:VEVENT
BEGIN:VEVENT
SUMMARY:Improved Global Search Capabilities
DTSTART;VALUE=DATE:20230207
DTEND;VALUE=DATE:20230208
URL:https://support.deskpro.com/sl-SI/news/posts/904
END:VEVENT
BEGIN:VEVENT
SUMMARY:Toggle the display order of ticket messages
DTSTART;VALUE=DATE:20230109
DTEND;VALUE=DATE:20230110
URL:https://support.deskpro.com/sl-SI/news/posts/898
END:VEVENT
BEGIN:VEVENT
SUMMARY:You can now search against custom fields to locate tickets
DTSTART;VALUE=DATE:20221206
DTEND;VALUE=DATE:20221207
URL:https://support.deskpro.com/sl-SI/news/posts/891
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have added drag and drop to our Kanban View
DTSTART;VALUE=DATE:20221206
DTEND;VALUE=DATE:20221207
URL:https://support.deskpro.com/sl-SI/news/posts/892
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have redesigned the Global Search UI
DTSTART;VALUE=DATE:20221128
DTEND;VALUE=DATE:20221129
URL:https://support.deskpro.com/sl-SI/news/posts/888
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have changed the color of Agent Notes
DTSTART;VALUE=DATE:20221128
DTEND;VALUE=DATE:20221129
URL:https://support.deskpro.com/sl-SI/news/posts/884
END:VEVENT
BEGIN:VEVENT
SUMMARY:We are launching the Beta version of our Kanban View
DTSTART;VALUE=DATE:20221128
DTEND;VALUE=DATE:20221129
URL:https://support.deskpro.com/sl-SI/news/posts/886
END:VEVENT
BEGIN:VEVENT
SUMMARY:Ticket messages will open at the top of the most recent message
DTSTART;VALUE=DATE:20221128
DTEND;VALUE=DATE:20221129
URL:https://support.deskpro.com/sl-SI/news/posts/877
END:VEVENT
BEGIN:VEVENT
SUMMARY:Let us know what you think of prospective Deskpro features
DTSTART;VALUE=DATE:20221115
DTEND;VALUE=DATE:20221116
URL:https://support.deskpro.com/sl-SI/news/posts/879
END:VEVENT
BEGIN:VEVENT
SUMMARY:You can now download a list of tickets as a CSV file
DTSTART;VALUE=DATE:20221108
DTEND;VALUE=DATE:20221109
URL:https://support.deskpro.com/sl-SI/news/posts/875
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have updated the design for ticket views in the helpdesk
DTSTART;VALUE=DATE:20221101
DTEND;VALUE=DATE:20221102
URL:https://support.deskpro.com/sl-SI/news/posts/874
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have enhanced the usefulness of our Labels feature
DTSTART;VALUE=DATE:20221101
DTEND;VALUE=DATE:20221102
URL:https://support.deskpro.com/sl-SI/news/posts/873
END:VEVENT
BEGIN:VEVENT
SUMMARY:We've made the helpdesk faster by optimizing loading speeds
DTSTART;VALUE=DATE:20221025
DTEND;VALUE=DATE:20221026
URL:https://support.deskpro.com/sl-SI/news/posts/870
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have improved our Search functionality
DTSTART;VALUE=DATE:20221025
DTEND;VALUE=DATE:20221026
URL:https://support.deskpro.com/sl-SI/news/posts/871
END:VEVENT
BEGIN:VEVENT
SUMMARY:We have increased the flexibility of the interface with resizable panels
DTSTART;VALUE=DATE:20221010
DTEND;VALUE=DATE:20221011
URL:https://support.deskpro.com/sl-SI/news/posts/861
END:VEVENT
END:VCALENDAR