Troubleshooting
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Restore missing default avatars
Objavljeno: 22. nov. 2018
022. nov. 2018 -
"401 SOAP client returned status of 401" error
Objavljeno: 4. feb. 2016
010. nov. 2017 -
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
Objavljeno: 1. okt. 2015
08. nov. 2017 -
Fatal Swift.php error
Objavljeno: 24. jul. 2015
010. nov. 2017 -
SSL Errors during upgrade
Objavljeno: 14. jul. 2015
010. nov. 2017 -
Can't access /reports/ on IIS
Objavljeno: 26. jun. 2015
09. nov. 2017 -
CAPTCHAs not accepting correct responses
Objavljeno: 2. jun. 2015
0{date} -
Checking for mail more frequently than once per minute
Objavljeno: 27. apr. 2015
09. nov. 2017 -
Using Deskpro With Galera Cluster
Objavljeno: 5. jan. 2015
010. nov. 2017 -
I'm having trouble with IMAP SSL certificate errors
Objavljeno: 3. nov. 2014
014. mar. 2018 -
I'm having trouble with an error: "PHP IMAP extension"
Objavljeno: 3. nov. 2014
014. mar. 2018 -
I'm having trouble with an error: "imap_open() error" in logs
Objavljeno: 19. feb. 2016
014. mar. 2018 -
How to inspect AJAX requests with Chrome tools
Objavljeno: 1. mar. 2016
110. nov. 2017 -
Why is my Deskpro On-Premise installation not accounting for daylight savings time?
Objavljeno: 7. apr. 2016
010. nov. 2017 -
Providing us access to your Deskpro server that is behind a firewall (Linux)
Objavljeno: 20. nov. 2018
020. nov. 2018 -
How Deskpro uses POP3
Objavljeno: 15. avg. 2018
015. avg. 2018 -
Fixing your database schema
Objavljeno: 8. jun. 2018
011. jan. 2019 -
Where can I find my License Key file?
Objavljeno: 22. nov. 2017
01. apr. 2019 -
Moving from on-premise to cloud
Objavljeno: 19. apr. 2017
031. jan. 2020 -
How do I clean up old installations of Deskpro?
Objavljeno: 18. nov. 2016
010. nov. 2017 -
Updates do not appear or automatic updater cannot download updates
Objavljeno: 6. okt. 2016
010. nov. 2017 -
Installation error during "Verifying the URL" step
Objavljeno: 3. okt. 2016
010. nov. 2017 -
Deskpro "server info" pages
Objavljeno: 16. avg. 2016
010. nov. 2017 -
Can I move from Deskpro On-Premise to Deskpro Cloud?
Objavljeno: 11. maj 2016
014. mar. 2018 -
Making a test version of your helpdesk
Objavljeno: 27. okt. 2014
08. okt. 2019 -
A user's details were changed and I don't understand why
Objavljeno: 21. okt. 2014
0{date} -
License error after importing Zendesk data
Objavljeno: 2. jun. 2014
110. nov. 2017 -
Using Amazon S3 for storing binary data
Objavljeno: 18. feb. 2014
09. nov. 2017 -
Warning emails about "cron has been active for X minutes"
Objavljeno: 15. avg. 2013
010. nov. 2017 -
How do I enable logging for outgoing email?
Objavljeno: 7. mar. 2013
013. mar. 2018 -
I get "File not found" errors when trying to download attachments
Objavljeno: 18. feb. 2013
010. nov. 2017 -
Disable Suhosin
Objavljeno: 17. dec. 2012
02. sep. 2014 -
How to debug cron
Objavljeno: 12. dec. 2012
019. nov. 2018 -
Disable clean URLs
Objavljeno: 11. dec. 2012
0{date} -
How do I disable automatic error logging?
Objavljeno: 18. sep. 2012
010. nov. 2017 -
How do I reset an admin password in Deskpro On-Premise?
Objavljeno: 18. sep. 2012
018. dec. 2018 -
Generating a server report file
Objavljeno: 10. jun. 2014
06. avg. 2018 -
I've lost admin permissions and I'm locked out of Deskpro On-Premise
Objavljeno: 26. jun. 2014
010. nov. 2017 -
502 Bad Gateway error
Objavljeno: 26. jun. 2014
010. nov. 2017 -
Managing and extending your Deskpro On-Premise license
Objavljeno: 16. sep. 2014
08. nov. 2017 -
How can I change the new chat notification sound?
Objavljeno: 23. sep. 2014
09. nov. 2017 -
'Unable to allocate memory for pool' error
Objavljeno: 15. sep. 2014
010. nov. 2017 -
I'm having trouble being locked out of my helpdesk by IP whitelisting
Objavljeno: 10. sep. 2014
014. mar. 2018 -
What is Deskpro On-Premise?
Objavljeno: 8. sep. 2014
09. nov. 2017 -
MySQL "writing file" error
Objavljeno: 18. avg. 2014
09. nov. 2017 -
Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors
Objavljeno: 24. jul. 2014
029. maj 2019 -
Why do all users seem to have the same IP address?
Objavljeno: 9. jul. 2014
010. nov. 2017 -
Switching from database to filesystem storage or back doesn't change database size
Objavljeno: 26. jun. 2014
09. nov. 2017 -
Download errors when running from behind a proxy: internal hostname being used
Objavljeno: 26. jun. 2014
010. nov. 2017 -
How do I enable logging for incoming email processing?
Objavljeno: 18. sep. 2012
019. nov. 2018