Installation & Upgrades
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I bought a license but entering the code into my On-Premise demo does nothing
Objavljeno: 1. okt. 2015
030. jul. 2021 -
Running Deskpro On-Premise from a virtual machine image
Objavljeno: 9. jul. 2015
09. nov. 2017 -
Data directory is not writable on Windows
Objavljeno: 14. jul. 2015
19. nov. 2017 -
Data directory is not writable on Linux
Objavljeno: 14. jul. 2015
09. nov. 2017 -
php.ini changes aren't working
Objavljeno: 14. jul. 2015
010. nov. 2017 -
“Existing tables were detected in your database” error
Objavljeno: 14. jul. 2015
010. nov. 2017 -
Data directory is not writable even after chmod
Objavljeno: 15. jul. 2015
03. jul. 2019 -
Automated install on clean Ubuntu, Debian or CentOS
Objavljeno: 3. avg. 2015
09. nov. 2017 -
403 Forbidden error only on the user portal
Objavljeno: 21. jul. 2015
09. nov. 2017 -
I can't see the web interface using the VirtualBox VM
Objavljeno: 14. avg. 2015
010. nov. 2017 -
Do I need to reinstall On-Premise when my trial ends?
Objavljeno: 14. avg. 2015
022. mar. 2019 -
Do you charge for updates to Deskpro?
Objavljeno: 17. avg. 2015
022. mar. 2019 -
What do you charge for maintenance?
Objavljeno: 17. avg. 2015
022. mar. 2019 -
Can't access /reports/ on IIS
Objavljeno: 26. jun. 2015
09. nov. 2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Objavljeno: 30. okt. 2015
010. nov. 2017 -
What account details do I use with the VM 'Login to server' option?
Objavljeno: 30. okt. 2015
010. nov. 2017 -
Why I can't I see the automatic update button on the admin home screen?
Objavljeno: 20. nov. 2015
09. nov. 2017 -
Where do I find an installation guide for my platform?
Objavljeno: 26. nov. 2015
09. nov. 2017 -
Missing MSVCR DLL error when trying to install
Objavljeno: 4. dec. 2015
09. nov. 2017 -
"MISSING: /dev/bin" errors
Objavljeno: 11. dec. 2015
010. nov. 2017 -
Uploading attachments larger than 20M on automated script installation
Objavljeno: 13. jul. 2016
010. nov. 2017 -
How to license a new Deskpro on-premise installation
Objavljeno: 23. nov. 2017
01. apr. 2022 -
On-Premise Installation & Upgrades
Objavljeno: 27. feb. 2018
027. feb. 2018 -
Why can't I run Deskpro using MSSQL?
Objavljeno: 10. maj 2018
010. maj 2018 -
Ports required for Deskpro
Objavljeno: 26. sep. 2018
026. sep. 2018 -
Preventing certain files from being replaced during an automatic update
Objavljeno: 25. maj 2014
09. nov. 2017 -
PHP version
Objavljeno: 5. dec. 2012
116. dec. 2019 -
config.php problems
Objavljeno: 5. dec. 2012
010. nov. 2017 -
Missing extensions
Objavljeno: 5. dec. 2012
010. nov. 2017 -
Invalid php.ini directives
Objavljeno: 5. dec. 2012
05. sep. 2014 -
Database errors during installation
Objavljeno: 5. dec. 2012
010. nov. 2017 -
Creating cron job on Linux
Objavljeno: 5. dec. 2012
22. sep. 2021 -
Restoring after a stuck auto-update
Objavljeno: 30. jan. 2013
09. nov. 2017 -
Setting up a Windows Scheduled Task
Objavljeno: 31. jan. 2013
09. nov. 2017 -
Updating Deskpro to the latest build
Objavljeno: 26. mar. 2013
020. mar. 2019 -
Using Deskpro With nginx
Objavljeno: 22. apr. 2013
110. apr. 2019 -
Configuring URL Rewriting
Objavljeno: 27. jan. 2014
010. nov. 2017 -
Updating to New Admin (from a build before #327)
Objavljeno: 21. maj 2014
09. nov. 2017 -
Server requirements
Objavljeno: 3. avg. 2015
310. nov. 2017 -
Configuring HTTP verbs on Windows IIS
Objavljeno: 4. jun. 2014
09. nov. 2017 -
Reverting to a previous build after an update
Objavljeno: 13. jun. 2014
09. nov. 2017 -
"Some HTTP methods are being blocked by your server" error
Objavljeno: 25. jul. 2014
09. nov. 2017 -
FastCGI errors on Windows
Objavljeno: 4. sep. 2014
22. sep. 2021 -
Can't change invalid upload_tmp_dir value
Objavljeno: 4. sep. 2014
09. nov. 2017 -
How do I enable SSL on Deskpro On-Premise?
Objavljeno: 10. sep. 2014
030. maj 2019 -
Can I see the Deskpro source code?
Objavljeno: 4. apr. 2016
09. nov. 2017 -
Using a Unix socket to connect to MySQL
Objavljeno: 2. okt. 2014
02. okt. 2014 -
Delete all helpdesk data and reinstall Deskpro
Objavljeno: 29. sep. 2014
010. nov. 2017 -
"We could not detect the path to PHP. Be sure to use the real path to PHP for your server."
Objavljeno: 2. okt. 2014
09. nov. 2017 -
Moving from Deskpro Cloud to Deskpro On-Premise
Objavljeno: 10. nov. 2014
010. nov. 2017