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Renaming of attached PDFs - Community / Bug Report - Deskpro Support


Renaming of attached PDFs Finished

I noticed that sometimes attached PDF files are renamed to something like shown in the attached image. This does not happen for every PDF. Is it known that this can happen under defines circumstances?

Uradni odziv

Eloise Rea

Hi Phillip, I’m just reaching out as we are doing a review of open bug reports in Deskpro since the release of Deskpro Horizon. I’ve taken a look into this issue and I can see this has now been fixed. I’m very sorry for the delay in providing an update here.