We'd like to be able to escalate problems with our internal products directly into JIRA for our devs to triage- at the moment this can be done manually, but it would be nice if the user could select a field on our Deskpro portal so that it automatically gets escalated.
JIRA portal triggers - Spätná väzba / Feature Request - Deskpro Support
JIRA portal triggers Collecting Feedback
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The DeskPRO Helpdesk is constantly evolving, and we love collaborating with you to develop and grow our product into one that works for you.
We love your idea for a function which will allow you to automatically escalate problems into JIRA.
Whilst we think about whether this could fit with our development, other Users can contribute to your Feedback - the more, the merrier!
The more we feel it will benefit a number of Users, the more likely it is we will work on the feature!