Often I find myself in need of typing a "Hello John Doe, thank you for the inquiry." Would be neat if you could set this up in the signature, so that you added the "Hello {{ ticket.user }}, thank you for the inquiry" to the signature.
Allow the use of variables in signatures. - Spätná väzba / Feature Request - Deskpro Support
Allow the use of variables in signatures. Collecting Feedback
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