A better way to track agent ime - Spätná väzba / Suggestion - Deskpro Support

A better way to track agent ime Collecting Feedback

Paul Vonic

Hi, I think a better way to track agent time spent on tickets would be to force the agent to allocate an amount of time per ticket reply, and then all reply times are added up when the ticket is resolved/closed.

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Autor: Paul Vonic
Dátum vytvorenia: Jul 2, 2019
Category: Functionaility

A better way to track agent ime - Spätná väzba / Suggestion - Deskpro Support

A better way to track agent ime Collecting Feedback

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