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DPQL Reports Feature Request Bug Report Design Feedback
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DPQL Reports Feature Request Bug Report Design Feedback
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Submit Suggestion
DPQL Reports Feature Request Bug Report Design Feedback
Nadpis
Status change
Komentáre?
Activity
KB articles ordered by publish date, oldest on top
… Report
0
Configurable Look&Feel of Agent sight
… Report
0
Auto assign agent and team once you open the ticket
… Report
0
Change or improve default publish editor for more advanced edits
… Report
0
Default Option: Forward as a New Ticket
… Collecting Feedback
0
When opening a ticket, make the view jump to the top of the last message
Collecting Feedback 3mos Report
0
Support multi language in the mobile apps
In Development 38s Collecting Feedback
0
Show the full hierarchy of custom fields in dpql report output
… Collecting Feedback
0
Support & Integration for Calendly Scheduling
… Collecting Feedback
0
Ability to add a value to, or remove a value from, a category-like field
… Collecting Feedback
0
Saving attachments fails without indication when the virus scanner interferes
… In Development
0
DeskPro Variables for Snippets
… In Development
1
Modifiable robots.txt file
… Collecting Feedback
0
Ticket filters with 'OR' logical condition
Report 3 týždne Collecting Feedback
0
Disable transcript download
… In Development
0
Converting Chats to Tickets automatically
… In Development
0
Option to create page sections with H2 and H3 in Guides
In Development 13 sekúnd Collecting Feedback
0
Call Tickets - Show Local Time, if TZ is different from Agents
Report 5 minút Collecting Feedback
0
Let agents confirm certain urgency levels
Report týždeň Collecting Feedback
0
Have the option to make snippets not case sensitive
In Development minútu Collecting Feedback
0
Date range field
In Development minútu Collecting Feedback
0
Manager access to child organization tickets
… Collecting Feedback
0
Enable smart-parsing of emails forwarded into the helpdesk by users
In Development minútu Collecting Feedback
0
Hyperlinks in "busy" message in chat
… Collecting Feedback
0
The ability to 'enable subject matching' on specified domains only
In Development 3 dni Collecting Feedback
0
WHMCS App
… Collecting Feedback
0
Integrating Deskpro with Google Cloud Search
… Collecting Feedback
0
Sync Deskpro contacts to Outlook
… In Development
1
The ability to see sites a user was on before they start a chat
In Development minútu Collecting Feedback
0
Ability to resize the subject section column
Report 56 minút Collecting Feedback
0
Disable / Enable individual keyboard shortcuts / commands
… In Development
0
Improve the Messenger API
… Collecting Feedback
0
Allow setting the main font family
Report hodinu Collecting Feedback
0
Make display fields translatable
In Development 59 minút Collecting Feedback
0
Cursor always on top when scrolling one page further in the ticket view
Report 26 minút Collecting Feedback
0
Different captcha rules for 'guests' and 'users'
Report 2 minúty Collecting Feedback
0
Repeating Task or Ticket
In Development 2 mesiace Collecting Feedback
2
Link Articles and Guides to Ticket?
In Development minútu Collecting Feedback
0
Link to articles and guides in ticket replies?
… In Development
0
Agent Instigated Chat
In Development 14 sekúnd Collecting Feedback
1
agent assign for linked tickets created from a forward
In Development 5 minút Collecting Feedback
0
Overriding Chat Widget Settings using custom departments.
… Collecting Feedback
0
Option for admin not to send email when updating agent password.
In Development 31 sekúnd Collecting Feedback
0
Allow users under specific domains to register themselves
In Development 45 minút Collecting Feedback
0
Report row limit
In Development 6 sekúnd Collecting Feedback
2
Determine how often agents send emails when creating ticket in agent interface
In Development 3 mesiace Collecting Feedback
0
Increase hit_record table to hold more than 7500 records
In Development 3 mesiace Collecting Feedback
0
Send a notification if an attachment is stripped out of an incoming email due to disabled file types.
… Collecting Feedback
0
Allow <pre> html tags in the message body of user replies
Report 6 dní Collecting Feedback
2
make completed SLA's clearer in the interface
Planning Collecting Feedback
0