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Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
13 мая 2020 г.
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When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
18 мар. 2020 г.
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Allow agents to add an attachment when editing an existing message/note
Marion Abramo
24 февр. 2020 г.
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More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
6 февр. 2020 г.
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