Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Предложения
Предложения
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Статус
Комментарии
Activity
26
API v2: POST messages into /tickets/{id}/messages as end user
Harry Hellerschmid
5 июл. 2018 г.
Collecting Feedback
0
37
Modify the selected form layouts that a new custom field is added to by default
Christoph Strauss
2 июл. 2018 г.
Collecting Feedback
2
29
A separate agent permission to be able to control agent followers
Christoph Strauss
26 июн. 2018 г.
Collecting Feedback
1
18
Snippets Autocomplete!
Jeremy Cunningham
25 июн. 2018 г.
Collecting Feedback
0
19
Forward Tickets
Rafie
21 июн. 2018 г.
Collecting Feedback
0
20
Chat full log
Jessica Johnson
21 июн. 2018 г.
Collecting Feedback
0
26
"Important" NOTE
Danilo
20 июн. 2018 г.
Collecting Feedback
1
19
Separate naming for custome fileds
Philipp Bartsch
19 июн. 2018 г.
Collecting Feedback
0
19
Option to disable the Agent profile picture sync from Active Directory
Samuel Waser
19 июн. 2018 г.
In Development
0
18
Follow Up - Change Department
Danilo
19 июн. 2018 г.
Collecting Feedback
0
19
Add an option to automatically display inline responses in ticket messages and ticket notification emails
Ian Gallmeister
18 июн. 2018 г.
Collecting Feedback
0
21
DPQL: tickets.date_first_agent_note
Robin
15 июн. 2018 г.
Collecting Feedback
0
22
CRM required fields need to be mandatory whenever a new user is created
Irene Tortorella
12 июн. 2018 г.
Collecting Feedback
0
15
Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission
Jeroen van der Steen
11 июн. 2018 г.
Collecting Feedback
0
17
Fixed Ticket Title
Christoph Strauss
5 июн. 2018 г.
Collecting Feedback
0
18
Ability to reference an external ticket responses email subject through a variable
Robin Wolters
4 июн. 2018 г.
Collecting Feedback
0
16
New functions for new multibrand actions
Samuel Waser
25 мая 2018 г.
Collecting Feedback
0
8
Send secure links to documents rather than the documentn themselves when emailing a user
Kieron Hill
25 мая 2018 г.
Collecting Feedback
0
15
Custom from and to dates in reports dashboards
Thomas Goulet
23 мая 2018 г.
Collecting Feedback
0
27
Working hours and Chat
Graham Greenlee
23 мая 2018 г.
Collecting Feedback
1
10
Searchable Custom Dropdown Field
Nyl Brian Ong
23 мая 2018 г.
Collecting Feedback
0
16
Duplicate Custom Fields
Brian Thomason
21 мая 2018 г.
Collecting Feedback
0
32
Improve the refresh behaviour when adding multiple labels to a ticket
Timothy Vinckier
17 мая 2018 г.
Collecting Feedback
0
23
Ability to Edit Follow up
Earene Lee
15 мая 2018 г.
Collecting Feedback
1
23
Sorting of predefined choices
Philipp Bartsch
11 мая 2018 г.
Collecting Feedback
0
26
Editing problems/incidents after creation
Ruth Cheesley
10 мая 2018 г.
Collecting Feedback
0
24
Allow incoming emails from our company domain to be set as agent notes
jasper
10 мая 2018 г.
Collecting Feedback
2
34
User registration custom form layout
Irene Tortorella
9 мая 2018 г.
Collecting Feedback
1
17
Add ability to create follow-ups with macros
Jeroen van der Steen
4 мая 2018 г.
Collecting Feedback
2
22
Forcefully expose ticket reference to agents
Samuel Waser
3 мая 2018 г.
Collecting Feedback
2
48
Reports to track ticket deflection
Irene Tortorella
2 мая 2018 г.
Collecting Feedback
2
21
Add option to use follow-ups as criteria in filters, searches and/or reports
Jeroen van der Steen
2 мая 2018 г.
Collecting Feedback
0
28
Exclude a user from a support ticket
Catherine Neighbour
1 мая 2018 г.
Planning
0
12
Enable triggers to jump
Philipp Bartsch
25 апр. 2018 г.
Collecting Feedback
0
39
Multiple signatures per agent
Frank Yann
24 апр. 2018 г.
Collecting Feedback
3
9
Ticket Creation by Note Only
Thomas Goulet
20 апр. 2018 г.
Collecting Feedback
0
28
Automatic single sign on with active directory
Tram
19 апр. 2018 г.
Collecting Feedback
0
21
Make a list of used trigger variables
Philipp Bartsch
19 апр. 2018 г.
Collecting Feedback
0
16
Add Field Description in Agent Interface
Lenny LaRose
18 апр. 2018 г.
Collecting Feedback
0
15
Force a new ticket form refresh to send data through a URL
Jeroen van der Steen
17 апр. 2018 г.
Collecting Feedback
0
13
Inform organizational contact when one of their users submits feedback
Tom Vreeswijk
17 апр. 2018 г.
Collecting Feedback
0
17
Ability to see to whom the USER addressed emails that were imported into the system
Jeroen van der Steen
16 апр. 2018 г.
Collecting Feedback
0
13
Split the edit/delete permissions for notes & messages
Earene Lee
16 апр. 2018 г.
Collecting Feedback
0
32
Default Brand/Departments by Agent
Thomas Goulet
13 апр. 2018 г.
Collecting Feedback
2
28
Widget: Expose more functionality through public APIs
Nyl Brian Ong
13 апр. 2018 г.
Under Review
0
32
Push notifications for the DeskPRO mobile apps
(171) Haekal Baharudin Yusuf
11 апр. 2018 г.
Collecting Feedback
1
12
Add an 'unspecified' option for Department, and make Department required for closure.
James
9 апр. 2018 г.
Collecting Feedback
0
26
User Fields in Chat
Gunner
9 апр. 2018 г.
Collecting Feedback
0
10
Option to make a team selection mandatory when resolving a ticket
Glen Barrett - London
9 апр. 2018 г.
Collecting Feedback
0
14
Update ticket from chat functionality
Stef Mooij
6 апр. 2018 г.
Collecting Feedback
0