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Unified login with JSON Web Token standard - Knowledgebase / Developer & Reporting / Deskpro API - Deskpro Support

Unified login with JSON Web Token standard

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If you need to integrate Deskpro login with an existing web service account system, consider using the JSON Web Token (JWT) standard.

JWT enables Deskpro to hand off user/agent login requests to a login URL that you provide. Once the user/agent is authenticated (e.g. logs into their account on your service), your service provides a JWT token which tells Deskpro that they are allowed access.

For details, see the admin manual documentation and our example code on GitHub.

There is a JWT library for most popular web development languages.

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