Procurar Etiquetas - Deskpro Support
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Allow for Changing the Start of Reporting Week
We are a US based shop. Our weeks start on Sunday. Most other software on the planet allows for you ...
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Add Today as relative date
Would like to be able to use TODAY as a date in filters. This would allow filters to be created tha...
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Any way to just disply the date/time on a comment
Is there a way to edit the appearance of date reporting on ticket comments? I just want the date/tim...
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Add Ordered by Date Assigned
Add an option to Ordered By that allows agents to view tickets in order that they were assigned to a...
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Reporting Assist
I am trying to pull a list of unresolved tickets older than 30 days. I have the report in a semi-wor...
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Follow Up Date Selection
When you create a new Follow Up, you can select a date/time. When you click this field, a mini calen...
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Sort Resolved tickets by Date Resolved
It isn't possible to sort tickets by date resolved currently. This would be the most useful way to...
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Ticket trigger // date of ticket create
This is regarding ticket trigger controls, especially the "Ticket Created Date". Is there any way to...
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Date range field
It would be useful if there was a date field where you could select a range of dates rather than ju...