Procurar Etiquetas - Deskpro Support
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Different feedback forms for tickets from different departments
We would like the ability to have different user feedback forms depending on department. So that the...
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Ask user for feedback when rating an article negative
We would like to have an ability to set up a trigger / escalations for articles rated negative. At t...
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Submit Feedback via web portal
I want to ask about feedback that the user gives through the web portal.From what I know that user c...
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Sorting feedbacks by category
It would be perfect if the feedbacks could be sorted by categories on the user portal. Now it is not...
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Improving feedback's features.
It would be very helpful if the comment section was smarter, I mean option of attaching pictures to ...
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Listing my feedback somehow
It would be perfect if i could list my earlier feedbacks somehow in order to check the reactions.
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Having option to list all of my earlier feedbacks somehow
That would be perfect if i could list my feedbacks somehow in order to check the reactions on them.
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Improve feedback’s comment possibilities
It would be very helpful if the Feedback’s and News or Knowledge Base’s comment possibility would b...
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An F5 iRule to set cache-control headers
This isn't a suggestion, except maybe that you might consider making a knowledgebase article for any...
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Integration of Feedback and Youtrack/project management tools.
I have just started cleaning up our Feedback page and would like to add notes and references to YouT...
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Feedback request sent even if it was collected on close
If you close a ticket and provide feedback immediately, you will receive an email with a feedback re...
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No way to view my feedback
I can see all the feed from mall users and when reviewing the filter, I see no way to filter my own ...
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Feedback Form - Provide option to force user to select a category
Would be nice to provide the option to get users to force category selection when submitting feedbac...
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Downvote button
This may not be in the spirit of visibility in some cases, but I would be curious to know if a downv...
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Ability to have the Feedback feature for Multi-brands
At the moment the Feedback feature is not available for Multi-brand user portals. This should be mad...
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Allow users to leave feedback after rating an article
It would be nice if users would be able to leave feedback after rating an article, because this woul...
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Listing my Feedback subscriptions
It would be a nice feature if i had a list under my Account page regarding those Feedback posts i ha...
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Showing the date of a Feedback Post not only in the main list
It would be useful if the Date of a Feedback Post would be shown not in the main list only, but insi...
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Adding a search feature for Feedback on the User Portal
I was trying to find if there was already a feature request for my idea but couldn't find a quick wa...
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More sort options in CRM/Feedback/Publish modules
The sorting abilities within the various modules leaves a bit to be desired, particularly for CRM co...
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Add 'create feedback' on context menu from within a ticket
At the moment you can create an article if you are in a ticket, but you can't create a feature reque...
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Turn a feedback in to a ticket
Not seen a way to do this but that would be really useful.
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Display CAPTCHA on first page of Feedback
Having to click the Submit Feedback button twice is a bit redundant. I click "Submit Feedback" below...
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Allow editing of the "Feedback & Support" phrase
I'd like to change the text of the feedback widget overlay from 'Feedbackand Support' to something d...
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Can't change the built in feedback status titles
Can you solve this please: I can't change (translate) the built in feedback status titles. (eg. for ...