Installation & Upgrades
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Ports required for Deskpro
Published: 26/09/2018
026/09/2018 -
Do I need to reinstall On-Premise when my trial ends?
Published: 14/08/2015
022/03/2019 -
I can't see the web interface using the VirtualBox VM
Published: 14/08/2015
010/11/2017 -
403 Forbidden error only on the user portal
Published: 21/07/2015
009/11/2017 -
Automated install on clean Ubuntu, Debian or CentOS
Published: 03/08/2015
009/11/2017 -
Data directory is not writable even after chmod
Published: 15/07/2015
003/07/2019 -
“Existing tables were detected in your database” error
Published: 14/07/2015
010/11/2017 -
php.ini changes aren't working
Published: 14/07/2015
010/11/2017 -
Data directory is not writable on Linux
Published: 14/07/2015
009/11/2017 -
Data directory is not writable on Windows
Published: 14/07/2015
109/11/2017 -
Running Deskpro On-Premise from a virtual machine image
Published: 09/07/2015
009/11/2017 -
Do you charge for updates to Deskpro?
Published: 17/08/2015
022/03/2019 -
What do you charge for maintenance?
Published: 17/08/2015
022/03/2019 -
I bought a license but entering the code into my On-Premise demo does nothing
Published: 01/10/2015
027/03/2019 -
Why can't I run Deskpro using MSSQL?
Published: 10/05/2018
010/05/2018 -
On-Premise Installation & Upgrades
Published: 27/02/2018
027/02/2018 -
How to license a new Deskpro on-premise installation
Published: 23/11/2017
021/11/2019 -
Uploading attachments larger than 20M on automated script installation
Published: 13/07/2016
010/11/2017 -
"MISSING: /dev/bin" errors
Published: 11/12/2015
010/11/2017 -
Missing MSVCR DLL error when trying to install
Published: 04/12/2015
009/11/2017 -
Where do I find an installation guide for my platform?
Published: 26/11/2015
009/11/2017 -
Why I can't I see the automatic update button on the admin home screen?
Published: 20/11/2015
009/11/2017 -
What account details do I use with the VM 'Login to server' option?
Published: 30/10/2015
010/11/2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Published: 30/10/2015
010/11/2017 -
Can't access /reports/ on IIS
Published: 26/06/2015
009/11/2017 -
Moving from Deskpro Cloud to Deskpro On-Premise
Published: 10/11/2014
010/11/2017 -
Using Deskpro With nginx
Published: 22/04/2013
110/04/2019 -
Updating Deskpro to the latest build
Published: 26/03/2013
020/03/2019 -
Setting up a Windows Scheduled Task
Published: 31/01/2013
009/11/2017 -
Restoring after a stuck auto-update
Published: 30/01/2013
009/11/2017 -
Creating cron job on Linux
Published: 05/12/2012
209/11/2017 -
Database errors during installation
Published: 05/12/2012
010/11/2017 -
Invalid php.ini directives
Published: 05/12/2012
005/09/2014 -
Missing extensions
Published: 05/12/2012
010/11/2017 -
config.php problems
Published: 05/12/2012
010/11/2017 -
PHP version
Published: 05/12/2012
116/12/2019 -
Configuring URL Rewriting
Published: 27/01/2014
010/11/2017 -
Updating to New Admin (from a build before #327)
Published: 21/05/2014
009/11/2017 -
Preventing certain files from being replaced during an automatic update
Published: 25/05/2014
009/11/2017 -
"We could not detect the path to PHP. Be sure to use the real path to PHP for your server."
Published: 02/10/2014
009/11/2017 -
Delete all helpdesk data and reinstall Deskpro
Published: 29/09/2014
010/11/2017 -
Using a Unix socket to connect to MySQL
Published: 02/10/2014
002/10/2014 -
Can I see the Deskpro source code?
Published: 04/04/2016
009/11/2017 -
How do I enable SSL on Deskpro On-Premise?
Published: 10/09/2014
030/05/2019 -
Can't change invalid upload_tmp_dir value
Published: 04/09/2014
009/11/2017 -
FastCGI errors on Windows
Published: 04/09/2014
209/11/2017 -
"Some HTTP methods are being blocked by your server" error
Published: 25/07/2014
009/11/2017 -
Reverting to a previous build after an update
Published: 13/06/2014
009/11/2017 -
Configuring HTTP verbs on Windows IIS
Published: 04/06/2014
009/11/2017 -
Server requirements
Published: 03/08/2015
310/11/2017