Installation & Upgrades

I bought a license but entering the code into my On-Premise demo does nothing

Ben Henley

Published: 1 de out. de 2015

0

30 de jul. de 2021
Running Deskpro On-Premise from a virtual machine image

Ben Henley

Published: 9 de jul. de 2015

0

9 de nov. de 2017
Data directory is not writable on Windows

Ben Henley

Published: 14 de jul. de 2015

1

9 de nov. de 2017
Data directory is not writable on Linux

Ben Henley

Published: 14 de jul. de 2015

0

9 de nov. de 2017
php.ini changes aren't working

Ben Henley

Published: 14 de jul. de 2015

0

10 de nov. de 2017
“Existing tables were detected in your database” error

Ben Henley

Published: 14 de jul. de 2015

0

10 de nov. de 2017
Data directory is not writable even after chmod

Ben Henley

Published: 15 de jul. de 2015

0

3 de jul. de 2019
Automated install on clean Ubuntu, Debian or CentOS

Ben Henley

Published: 3 de ago. de 2015

0

9 de nov. de 2017
403 Forbidden error only on the user portal

Ben Henley

Published: 21 de jul. de 2015

0

9 de nov. de 2017
I can't see the web interface using the VirtualBox VM

Ben Henley

Published: 14 de ago. de 2015

0

10 de nov. de 2017
Do I need to reinstall On-Premise when my trial ends?

Ben Henley

Published: 14 de ago. de 2015

0

13 de jun. de 2022
Do you charge for updates to Deskpro?

Ben Henley

Published: 17 de ago. de 2015

0

13 de jun. de 2022
What do you charge for maintenance?

Ben Henley

Published: 17 de ago. de 2015

0

13 de jun. de 2022
Can't access /reports/ on IIS

Ben Henley

Published: 26 de jun. de 2015

0

9 de nov. de 2017
I set a static IP for my Deskpro VM, and now I can't see the portal!

Ben Henley

Published: 30 de out. de 2015

0

10 de nov. de 2017
What account details do I use with the VM 'Login to server' option?

Ben Henley

Published: 30 de out. de 2015

0

10 de nov. de 2017
Why I can't I see the automatic update button on the admin home screen?

Ben Henley

Published: 20 de nov. de 2015

0

9 de nov. de 2017
Where do I find an installation guide for my platform?

Ben Henley

Published: 26 de nov. de 2015

0

9 de nov. de 2017
Missing MSVCR DLL error when trying to install

Ben Henley

Published: 4 de dez. de 2015

0

9 de nov. de 2017
"MISSING: /dev/bin" errors

Ben Henley

Published: 11 de dez. de 2015

0

10 de nov. de 2017
Uploading attachments larger than 20M on automated script installation

Lauren Cumming

Published: 13 de jul. de 2016

0

10 de nov. de 2017
How to license a new Deskpro on-premise installation

Colin Dunn

Published: 23 de nov. de 2017

0

1 de abr. de 2022
On-Premise Installation & Upgrades

Benedict Sycamore

Published: 27 de fev. de 2018

0

27 de fev. de 2018
Why can't I run Deskpro using MSSQL?

Benedict Sycamore

Published: 10 de mai. de 2018

0

10 de mai. de 2018
Ports required for Deskpro

Anthony Robinson

Published: 26 de set. de 2018

0

26 de set. de 2018
Preventing certain files from being replaced during an automatic update

Christopher Nadeau

Published: 25 de mai. de 2014

0

9 de nov. de 2017
PHP version

Christopher Nadeau

Published: 5 de dez. de 2012

1

16 de dez. de 2019
config.php problems

Christopher Nadeau

Published: 5 de dez. de 2012

0

10 de nov. de 2017
Missing extensions

Christopher Nadeau

Published: 5 de dez. de 2012

0

10 de nov. de 2017
Invalid php.ini directives

Christopher Nadeau

Published: 5 de dez. de 2012

0

5 de set. de 2014
Database errors during installation

Christopher Nadeau

Published: 5 de dez. de 2012

0

10 de nov. de 2017
Creating cron job on Linux

Christopher Nadeau

Published: 5 de dez. de 2012

2

2 de set. de 2021
Restoring after a stuck auto-update

Christopher Nadeau

Published: 30 de jan. de 2013

0

9 de nov. de 2017
Setting up a Windows Scheduled Task

Christopher Nadeau

Published: 31 de jan. de 2013

0

9 de nov. de 2017
Updating Deskpro to the latest build

Christopher Nadeau

Published: 26 de mar. de 2013

0

20 de mar. de 2019
Using Deskpro With nginx

Christopher Nadeau

Published: 22 de abr. de 2013

1

10 de abr. de 2019
Configuring URL Rewriting

Christopher Nadeau

Published: 27 de jan. de 2014

0

10 de nov. de 2017
Updating to New Admin (from a build before #327)

Christopher Nadeau

Published: 21 de mai. de 2014

0

9 de nov. de 2017
Server requirements

Christopher Nadeau

Published: 3 de ago. de 2015

3

10 de nov. de 2017
Configuring HTTP verbs on Windows IIS

Christopher Nadeau

Published: 4 de jun. de 2014

0

9 de nov. de 2017
Reverting to a previous build after an update

Christopher Nadeau

Published: 13 de jun. de 2014

0

9 de nov. de 2017
"Some HTTP methods are being blocked by your server" error

Ben Henley

Published: 25 de jul. de 2014

0

9 de nov. de 2017
FastCGI errors on Windows

Ben Henley

Published: 4 de set. de 2014

2

2 de set. de 2021
Can't change invalid upload_tmp_dir value

Ben Henley

Published: 4 de set. de 2014

0

9 de nov. de 2017
How do I enable SSL on Deskpro On-Premise?

Ben Henley

Published: 10 de set. de 2014

0

30 de mai. de 2019
Can I see the Deskpro source code?

Ben Henley

Published: 4 de abr. de 2016

0

9 de nov. de 2017
Using a Unix socket to connect to MySQL

Ben Henley

Published: 2 de out. de 2014

0

2 de out. de 2014
Delete all helpdesk data and reinstall Deskpro

Ben Henley

Published: 29 de set. de 2014

0

10 de nov. de 2017
"We could not detect the path to PHP. Be sure to use the real path to PHP for your server."

Ben Henley

Published: 2 de out. de 2014

0

9 de nov. de 2017
Moving from Deskpro Cloud to Deskpro On-Premise

Ben Henley

Published: 10 de nov. de 2014

0

10 de nov. de 2017