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A user's details were changed and I don't understand why - Base de Conhecimento / Managing Deskpro On-Premise / Troubleshooting - Deskpro Support

A user's details were changed and I don't understand why

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Question:

A user's details were changed. I want to understand how it happened. How can I troubleshoot this?

Answer:

Open the user's record in the agent CRM app. At the lower left, the CHANGE LOG tab will show you when the change was made, and by which agent/process.

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