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Activity
Collecting Feedback
0
Real integration via plugin in CMS
cjs@software-agentur.com
21 de jun. de 2017
Collecting Feedback
0
Internal notes/comments (only for agents) in an article.
cjs@software-agentur.com
21 de jun. de 2017
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0
Show if message was edited
Michael W.
20 de jun. de 2017
Collecting Feedback
0
Separate SLAs in Ticket overview
Michael W.
20 de jun. de 2017
Collecting Feedback
1
Renaming and dating Problems after creation
Michael W.
18 de jun. de 2017
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0
Collecting Feedback
0
Collecting Feedback
0
Hiding the Ticket language field
Michael W.
17 de jun. de 2017
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0
Visual fine tuning of Department drow down
Michael W.
17 de jun. de 2017
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0
Show organisation avatar in ticket
Michael W.
17 de jun. de 2017
Collecting Feedback
1
API for Satisfaction
Michael W.
17 de jun. de 2017
Collecting Feedback
1
Change Date Time input format for date fields
Thomas Dakan
14 de jun. de 2017
Collecting Feedback
0
Download ticket as PDF without agent notes
Jeroen van der Steen
12 de jun. de 2017
Collecting Feedback
2
Improvements for the chat feature.
cjs@software-agentur.com
7 de jun. de 2017
Collecting Feedback
0
Collecting Feedback
0
Dark/Night mode theming?
Kevin Fox
31 de mai. de 2017
Collecting Feedback
13
Start Ticket in Agent Interface via URL
Ryan Melville
22 de mai. de 2017
Collecting Feedback
1
Collecting Feedback
0
Small Field Names in v5
Kyle Oliveira
18 de mai. de 2017
Collecting Feedback
0
Collecting Feedback
1
Better naming of embedded images
Timo Heil
9 de mai. de 2017
Collecting Feedback
1
Collecting Feedback
0
Integrate agent chat with Slack
Ruth Cheesley
5 de mai. de 2017
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
2
Collecting Feedback
3
Under Review
0
Ability to report on missed chats
Lauren Cumming
19 de abr. de 2017
In Development
0
Audit Log- Changes to Agent Permissions
Lauren Cumming
19 de abr. de 2017
Collecting Feedback
0
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
0
Sync AD user info
Kaleb Kaufman
27 de mar. de 2017
Collecting Feedback
2
Additional Agent Trigger Criteria
Lauren Cumming
24 de mar. de 2017
Under Review
1
Collecting Feedback
0
Ability to Analyze and Manage News Subscribers
Keith Ritter
20 de mar. de 2017
Collecting Feedback
1
Azure Logic App connector
Nik Smit
20 de mar. de 2017
Collecting Feedback
0
Collecting Feedback
1
Collecting Feedback
0
Allow blocking of domains at chat level
Jon Morby
14 de mar. de 2017
Under Review
0
Mass-merge tickets for the same customers
Buckley Sawyer
3 de mar. de 2017
Collecting Feedback
1
Managing Custom Fields in Admin
Matt Goldfarb
1 de mar. de 2017
Collecting Feedback
1