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Intelligent ticket assignment
Kyle Griffin
17 de mai. de 2024
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Be able to mark an email as important
John Monkhouse
16 de abr. de 2024
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Brand Information for Snippets
John Monkhouse
16 de abr. de 2024
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0
Merge billing items when merging people or companies
Lieven Embrechts
29 de mar. de 2024
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avoid excessive registered users in CRM
Lieven Embrechts
29 de mar. de 2024
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To allow mention of agent teams in notes section
Sangeetha Lakshminarayana
13 de mar. de 2024
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0
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Copy a Approval
John Monkhouse
5 de mar. de 2024
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Default department per usergroup
Koen Glotzbach
22 de fev. de 2024
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Copy a Macro and Triggers
John Monkhouse
16 de fev. de 2024
Collecting Feedback
1
Help Center: publish calendar with events
Koen Glotzbach
16 de fev. de 2024
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0
Datepicker
Service | Ascoo-ITS
16 de fev. de 2024
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Publish guide on search results
Bas Rikkerink
15 de fev. de 2024
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Change order of search result tabs
Bas Rikkerink
15 de fev. de 2024
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0
Form condition for fields based on user group
Koen Glotzbach
14 de fev. de 2024
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0
Add 'Review date' option for Guide
Koen Glotzbach
14 de fev. de 2024
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0
Trigger Suggestions
John Monkhouse
6 de fev. de 2024
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0
Agent Messages Text Entry
Samuel Wolfe
5 de fev. de 2024
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0
Displaying names on agent notes
David Palmquist
29 de jan. de 2024
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0
View Department
John Monkhouse
26 de jan. de 2024
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0
Customer Admin Roles
John Monkhouse
25 de jan. de 2024
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Agent login logs - API support
Izsak Szikra
16 de jan. de 2024
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0
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Mass update Team of ticket via Admin area
Koen Glotzbach
9 de jan. de 2024
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0
Searching/filtering for chats that are not live
Christian Cantinelli
8 de jan. de 2024
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0
Lists for chats that are not live
Christian Cantinelli
8 de jan. de 2024
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0
UNDO....on sending message to customer
Marion Abramo
5 de jan. de 2024
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0
Collecting Feedback
0
Voice Broadcasting Request
Gabbi
7 de dez. de 2023
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Approval for Helpdesk Articles
Lucas Wood
5 de dez. de 2023
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Article/News/Community comment to email
Marion Abramo
1 de dez. de 2023
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0
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Add label while creating ticket as agent
Jan Gerlach
22 de nov. de 2023
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0
Separation line - font task bar
Shea Manion
20 de nov. de 2023
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0
[UX suggestion] Change label 'Add' to 'Add label'
Koen Glotzbach
10 de nov. de 2023
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0
Hide messages
Adin Rand
9 de nov. de 2023
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0
Duplicate Detection
Ashley Clark
7 de nov. de 2023
Collecting Feedback
0
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Add option to set default sorting for queus
Koen Glotzbach
24 de out. de 2023
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Locked by Agent Preview
angie
20 de out. de 2023
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0