Skip to main content

A user's details were changed and I don't understand why - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

A user's details were changed and I don't understand why

Authors list

Question:

A user's details were changed. I want to understand how it happened. How can I troubleshoot this?

Answer:

Open the user's record in the agent CRM app. At the lower left, the CHANGE LOG tab will show you when the change was made, and by which agent/process.

Utli Mhux utli

29 ta' 59 nies li sabu din il-paġna utli

Add a comment

Please log in or register to submit a comment.

Need a password reminder?