List View Status Change Likes Title Status Comments Activity 0 Display deleted tickets in addition to Open and Resolved Collecting Feedback 0 E 1 Feature to redirect email Collecting Feedback 0 CL 10 DQPL: Total ticket open time - Work hours only Report 0 IS 2 Filter articles via brand with the api Collecting Feedback 0 KM 1 Adding support for O365 Protected messages Collecting Feedback 0 LS 2 We would like user groups split by brand Collecting Feedback 0 LB 1 Add Guide pages to multiple Guides Collecting Feedback 0 BR 0 Task should only be allowed to close if the Minimum Number of Characters are entered on it Collecting Feedback 0 DB 1 How to add 'Resolve ticket' buttons at the ticket list of clients' web-view? Collecting Feedback 0 A 2 Improve trigger options for tasks Collecting Feedback 0 VR 6 Print/PDF reports Collecting Feedback 0 PT 3 SLA is completed only when the second agent response when an agent creates a ticket Collecting Feedback 0 CL 5 Custom ring voice Collecting Feedback 0 ZW 6 Notifications for blocked attachments Collecting Feedback 0 J 2 Language of messenger widget embedded on a different site changing according to language of website Collecting Feedback 0 FT 74 Merge multiple tickets into one Collecting Feedback 3 SB LE AJ 5 Additional total times in DPQL Collecting Feedback 0 JT 3 Sending messages to ccs without sending to the ticket owner Collecting Feedback 0 KH 5 Email confirmation receipt Collecting Feedback 1 GM AA 0 Creating a trigger to later the way users receive agent reply triggers Collecting Feedback 0 KH 0 Action Code to add CCs to a ticket Collecting Feedback 0 RJ 2 Reports custom data parent value Collecting Feedback 0 CL 0 Add Notification Collecting Feedback 0 AK 3 Changing timeframes on the Group By Selection Collecting Feedback 0 CL 1 Organization Managers should not be cc'd on their own tickets Collecting Feedback 0 MA 0 Separate the owned and team agent permissions Collecting Feedback 0 CR 0 Allow a user to be created within Deskpro without the need for an email address. Collecting Feedback 0 C 6 Multiple questions in the satisfaction survey Collecting Feedback 1 MW A 5 Voice - Tiered Queues/Overflow Collecting Feedback 0 ZW 3 Ability in triggers to select parent value Collecting Feedback 0 AW 6 Scheduled tickets/tasks Collecting Feedback 1 DJ LE 2 Auto-correct and auto-capitalise words in the reply box Collecting Feedback 0 OO 3 Create report that is able to link articles to brands Collecting Feedback 0 LD 7 Forward an email into an existing ticket Collecting Feedback 0 MW 2 Link to Support page on the Agent Interface more accessible Collecting Feedback 0 MA 2 Alerts for incoming email processing errors Collecting Feedback 1 MW s 1 Ability to create HTML Knowledge, News and Guides Collecting Feedback 0 MA 2 Custom Messenger buttons Collecting Feedback 0 J 2 Process agent email replies to notes as notes, and emails to replies as replies. Collecting Feedback 0 AT 2 Include Approval information in PDF Export of ticket Collecting Feedback 0 MW 10 Improve colors options for stacked bar graphs Collecting Feedback 0 AC 49 Deskpro Search Metadata Description Collecting Feedback 0 AC 16 Reporting for ignored calls on Voice Round Robin Collecting Feedback 0 BS 5 Adding Audio Option for Deskpro Captchas Collecting Feedback 0 MB 7 Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter Collecting Feedback 0 UK 4 Have widget menu visible at all times on dashboards Collecting Feedback 0 AW 5 API endpoint for per organization custom field Collecting Feedback 0 M 0 Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message Report 0 J 6 Customisable tab title Collecting Feedback 0 SF 23 Hover pop-up for ticket subject line Collecting Feedback 0 Previous page1Page 12Page 23Current Page4Page 45Page 56Page 67Page 7…25Page 25Next page
