Search Labels - Deskpro Support
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Ability to search inside of attachment like PDF and word and text files
Hello if you can add this ability will find anything that agent want and i am sure many peoples want...
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Download ticket as PDF without agent notes
It is currently possible to download an entire ticket as PDF. I find this very useful in some situat...
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Renaming of attached PDFs
I noticed that sometimes attached PDF files are renamed to something like shown in the attached imag...
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Prevent PDF downloads from opening via raw URL
In our system, we host a number of confidential files that should only be visible to Users/User Grou...
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Glossary in PDF
If a PDF is exported from an article and the article contains a word from the glossary, an overview ...
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Download Ticket as PDF with Attachments
When you download a mail it's downloading only the messages in PDF and you need additionally to down...
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Print/PDF reports
Apart from having the option to Download as CSV, it would be good to have the option to print/pdf th...
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Include Approval information in PDF Export of ticket
It would be helpful if the PDF Ticket export also included approval data. We need to share approval...