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News - Deskpro Support

News

News
Aug 22 2023

Deskpro Horizon Release 2023.34

Lara Proud
Deskpro Releases
Jul 25 2023

Create Recurring Tickets with Replies or Agent Notes

Lara Proud
Product (Admin)
Aug 1 2023

Deskpro Release 2023.0.3

Lara Proud
Deskpro Releases
Jul 27 2023

Summarize complex ticket threads with Ticket Summary

Lara Proud
Product (Agent)
Aug 1 2023

Deskpro Horizon Release 2023.31

Lara Proud
Deskpro Releases
Jul 27 2023

We've made it easier to find tickets from specific Users or Organizations

Lara Proud
Product (Agent)
Aug 8 2023

Deskpro Horizon Release 2023.32

Lara Proud
Deskpro Releases
Aug 7 2023

Streamline HR management with the PeopleHR app

Lara Proud
Product (Admin)
Aug 7 2023

Boost agent efficiency with our Asana integration

Lara Proud
Product (Admin)
Aug 7 2023

The new SimpleMDM app makes apple device management simple

Lara Proud
Product (Admin)
Aug 7 2023

Simplify task management with the ClickUp integration

Lara Proud
Product (Admin)
Aug 8 2023

Deskpro Release 2023.0.4 & 2023.0.5

Lara Proud
Deskpro Releases
Aug 15 2023

Deskpro Horizon Release 2023.33

Lara Proud
Deskpro Releases
Jul 25 2023

Try out the powerful new HTML editor for Knowledgebase Articles

Lara Proud
Product (Agent)
Aug 30 2023

Deskpro Horizon Release 2023.35

Lara Proud
Deskpro Releases
Aug 30 2023

Empower customer engagement with Instagram Direct Messaging

Lara Proud
Product (Admin)
Sep 5 2023

Deskpro Horizon Release 2023.36

Lara Proud
Deskpro Releases
Sep 12 2023

Deskpro Horizon Release 2023.37

Lara Proud
Deskpro Releases
Sep 19 2023

Deskpro Horizon Release 2023.38

Lara Proud
Deskpro Releases
Sep 26 2023

Deskpro Horizon Release 2023.39

Lara Proud
Deskpro Releases
Sep 25 2023

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Lara Proud
Product (Agent)
Sep 25 2023

Set up User Two Factor Authentication on Enterprise

Lara Proud
Product (Admin)
Oct 3 2023

Deskpro Horizon Release 2023.40

Lara Proud
Deskpro Releases
Oct 3 2023

Introducing our four new Deskpro Apps

Lara Proud
Product (Admin)
Oct 10 2023

Deskpro Horizon Release 2023.41

Lara Proud
Deskpro Releases
Jun 14 2023

Deskpro Horizon Release 2023.24

Lara Proud
Deskpro Releases
May 15 2023

Get even better visibility on tickets

Lara Proud
Product (Agent)
May 16 2023

Deskpro Horizon Release 2023.20

Lara Proud
Deskpro Releases
May 23 2023

Streamline workflows with an improved Ticket Actions menu

Lara Proud
Product (Agent)
May 22 2023

Improved the visibility of User and CC fields

Lara Proud
Product (Agent)
May 23 2023

Deskpro Horizon Release 2023.21

Lara Proud
Deskpro Releases
May 22 2023

Integrate your Copper CRM with Deskpro

Lara Proud
Product (Admin)
May 22 2023

Introducing Deskpro's WooCommerce integration

Lara Proud
Product (Admin)
May 31 2023

Deskpro Horizon Release 2023.22

Lara Proud
Deskpro Releases
May 30 2023

Effortlessly organize tickets based on channel

Lara Proud
Product (Agent)
Jun 19 2023

Automate repeated processes with Recurring Tickets

Lara Proud
Product (Admin)
Jun 5 2023

Benefit from improved navigation between our search features

Lara Proud
Product (Agent)
Jun 6 2023

Deskpro Horizon Release 2023.23

Lara Proud
Deskpro Releases
May 9 2023

You can now minimize and expand the ticket reply box

Lara Proud
Product (Agent)
Jun 12 2023

Seamlessly move between Deskpro instances with Workspaces

Lara Proud
Product (Agent)
Jun 20 2023

Deskpro Horizon Release 2023.25

Lara Proud
Deskpro Releases
Jun 19 2023

Enhance your Voice channel with external transfers

Lara Proud
Product (Admin)
Jun 27 2023

Deskpro Horizon Release 2023.26

James Godwin
Deskpro Releases
Jul 4 2023

Deskpro Horizon Release 2023.27

Lara Proud
Deskpro Releases
Jul 11 2023

Deskpro Horizon Release 2023.28

Lara Proud
Deskpro Releases
Jul 11 2023

Refer a friend, earn a $250 gift card - in 3 simple steps

Lara Proud
Product (Agent)
Jul 11 2023

Group and access Queues with more flexibility

Lara Proud
Product (Agent)
Jul 17 2023

Deskpro Release 2023.0.2

James Godwin
Deskpro Releases
Jul 18 2023

Deskpro Horizon Release 2023.29

David Anjonrin-Ohu
Deskpro Releases
Jul 25 2023

Deskpro Horizon Release 2023.30

Lara Proud
Deskpro Releases
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