Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title
Status
Comments
Activity
0
Option to delete a user without deleting their tickets
Report
0
1
Add label while creating ticket as agent
Report
0
0
Separation line - font task bar
Report
0
1
[UX suggestion] Change label 'Add' to 'Add label'
Report
0
1
Add interface to mange Problems, just like you can manage Snippets
Report
0
0
Hide messages
Report
0
0
Duplicate Detection
Collecting Feedback
0
0
populate organisation field when an agent creates a ticket
Report
0
1
Allow incidents/tickets to be raised from Slack
Report
0
0
Add option to set default sorting for queus
Report
0
0
Locked by Agent Preview
Report
0
0
Voice - Add Conference Call feature
Collecting Feedback
0
0
News comment's access via API
Report
0
0
Improve Task Functionality
Report
0
0
Optional Plain Text Templates for Email Templates
Report
0
1
Create users without email
Report
0
0
Allow multiple entries on search words - Creating an article
Report
0
1
Show ticket count in lists
Report
0
1
Add Ticket Number to Tab info when hovering and Reordering of Tabs
Report
0
1
Copy fields from Grid view without Opening ticket
Report
0
5
Labels - Department based segregation
Report
0
1
Allow a ‘minimum business days’ configuration of date picker
Report
0
0
Tooltips on Lock-Symbols
Report
0
1
Ticket field - Select field - To hide an option from user form only
Report
0
0
I would like the "Search in top bar" to include custom field searches by default
Report
0
1
Mass Action to Link tickets
Report
0
0
Mass Actions based on a common parent ticket
Report
0
1
manually set usersource_sync time
Report
0
1
Apply Permissions\Department at the Article level
Report
1
1
Privacy between departments
Report
1
0
Report Unassigned Tickets on Dashboard
Report
0
0
Specific sender set as always agent note
Report
0
0
KB articles ordered by publish date, oldest on top
Report
0
0
Merge Multiple Tickets at once
Report
0
0
Custom Field Data Import
Report
0
0
I want to specify the items to be output in the CSV output of tickets.
Report
0
4
Configurable Look&Feel of Agent sight
Report
0
0
Auto assign agent and team once you open the ticket
Report
0
6
Form builder for time log and billing
Collecting Feedback
0
0
Make guides templated
Report
0
1
Change or improve default publish editor for more advanced edits
Report
0
0
add a new API call for 'date_last_modified'
Report
0
0
Filtering on Categories in the Community
Report
0
0
Summary count when grouped by
Collecting Feedback
1
1
Inserting pictures into a community comment
Report
0
0
Filtering option on Custom Fileds in Community topics
Report
0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Report
0
1
Default Option: Forward as a New Ticket
Collecting Feedback
0
0
SLA failed not clear enough
Collecting Feedback
0
0
Allow Users to view Problems
Collecting Feedback
0