Troubleshooting
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Deskpro "server info" pages
Paskelbta: 2016-08-16
02017-11-10 -
Using Deskpro With Galera Cluster
Paskelbta: 2015-01-05
02017-11-10 -
Checking for mail more frequently than once per minute
Paskelbta: 2015-04-27
02017-11-09 -
CAPTCHAs not accepting correct responses
Paskelbta: 2015-06-02
02015-06-02 -
Can't access /reports/ on IIS
Paskelbta: 2015-06-26
02017-11-09 -
SSL Errors during upgrade
Paskelbta: 2015-07-14
02017-11-10 -
Fatal Swift.php error
Paskelbta: 2015-07-24
02017-11-10 -
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
Paskelbta: 2015-10-01
02017-11-08 -
"401 SOAP client returned status of 401" error
Paskelbta: 2016-02-04
02017-11-10 -
My helpdesk is showing the installer again
Paskelbta: 2016-02-08
02017-11-10 -
I'm having trouble with an error: "imap_open() error" in logs
Paskelbta: 2016-02-19
02018-03-14 -
How to inspect AJAX requests with Chrome tools
Paskelbta: 2016-03-01
12017-11-10 -
Why is my Deskpro On-Premise installation not accounting for daylight savings time?
Paskelbta: 2016-04-07
02017-11-10 -
I'm having trouble with IMAP SSL certificate errors
Paskelbta: 2014-11-03
02018-03-14 -
Installation error during "Verifying the URL" step
Paskelbta: 2016-10-03
02017-11-10 -
Updates do not appear or automatic updater cannot download updates
Paskelbta: 2016-10-06
02017-11-10 -
Configure a proxy server for HTTP requests made by Deskpro
Paskelbta: 2016-10-26
12021-07-06 -
Clone a production helpdesk to a secondary test instance
Paskelbta: 2016-11-16
02017-11-09 -
How do I clean up old installations of Deskpro?
Paskelbta: 2016-11-18
02017-11-10 -
Where can I find my License Key file?
Paskelbta: 2017-11-22
02019-04-01 -
Fixing your database schema
Paskelbta: 2018-06-08
02019-01-11 -
How Deskpro uses POP3
Paskelbta: 2018-08-15
02018-08-15 -
Providing us access to your Deskpro server that is behind a firewall (Linux)
Paskelbta: 2018-11-20
02018-11-20 -
Restore missing default avatars
Paskelbta: 2018-11-22
02018-11-22 -
[Expert] How do I increase disk space on my Deskpro VM Appliance?
Paskelbta: 2020-08-21
02021-06-17 -
502 Bad Gateway error
Paskelbta: 2014-06-26
12014-06-26 -
How do I reset an admin password in Deskpro On-Premise?
Paskelbta: 2012-09-18
02018-12-18 -
How do I disable automatic error logging?
Paskelbta: 2012-09-18
02017-11-10 -
Disable clean URLs
Paskelbta: 2012-12-11
02012-12-11 -
How to debug cron
Paskelbta: 2012-12-12
02022-02-14 -
Disable Suhosin
Paskelbta: 2012-12-17
02014-09-02 -
I get "File not found" errors when trying to download attachments
Paskelbta: 2013-02-18
02017-11-10 -
How do I enable logging for outgoing email?
Paskelbta: 2013-03-07
02022-02-10 -
Warning emails about "cron has been active for X minutes"
Paskelbta: 2013-08-15
02017-11-10 -
Using Amazon S3 for storing binary data
Paskelbta: 2014-02-18
02017-11-09 -
License error after importing Zendesk data
Paskelbta: 2014-06-02
12017-11-10 -
Generating a server report file
Paskelbta: 2014-06-10
02018-08-06 -
I've lost admin permissions and I'm locked out of Deskpro On-Premise
Paskelbta: 2014-06-26
02017-11-10 -
How do I enable logging for incoming email processing?
Paskelbta: 2012-09-18
02022-02-10 -
Download errors when running from behind a proxy: internal hostname being used
Paskelbta: 2014-06-26
02017-11-10 -
Switching from database to filesystem storage or back doesn't change database size
Paskelbta: 2014-06-26
02017-11-09 -
Why do all users seem to have the same IP address?
Paskelbta: 2014-07-09
02017-11-10 -
Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors
Paskelbta: 2014-07-24
02019-05-29 -
MySQL "writing file" error
Paskelbta: 2014-08-18
02017-11-09 -
What is Deskpro On-Premise?
Paskelbta: 2014-09-08
02017-11-09 -
I'm having trouble being locked out of my helpdesk by IP whitelisting
Paskelbta: 2014-09-10
02018-03-14 -
'Unable to allocate memory for pool' error
Paskelbta: 2014-09-15
02017-11-10 -
How can I change the new chat notification sound?
Paskelbta: 2014-09-23
02017-11-09 -
Making a test version of your helpdesk
Paskelbta: 2014-10-27
02019-10-08 -
I'm having trouble with an error: "PHP IMAP extension"
Paskelbta: 2014-11-03
02018-03-14