Skip to main content

New: Reverse order of ticket messages - Product - Deskpro Support

3월 21 2013

New: Reverse order of ticket messages

Authors list

You now have the choice to order ticket messages in reverse chronological order. When this option is enabled, the reply box is moved to the top of the tab and messages appear in order from newest to oldest. Now you can see the most important information first without the need to scroll.

Each agent can toggle this option from their profile settings. Admins can also set the default value from Admin > Tickets > Settings and Features

도움이 되었습니다 Unhelpful

19 of 35 people found this page helpful

댓글 등록

Please log in or register to submit a comment.

Need a password reminder?