Risultati della ricerca
Risultati in Knowledge base per: “Agents” (0)
Risultati in Comunità per: “Agents” (15)
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Agent is not available for chats by default
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Restrict agent permissions to Knowledgebase (KB)
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Insert name of Performing Agent with Variables
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Separate Agent Permission to edit own Messages
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Ability to tag agents with categories
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Add new setting for agent's: "Default Ticket Reply Type"
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Disable / Enable individual keyboard shortcuts / commands
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Custom Fields for Agent Profile
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Create a check list for a workflow in ticket interface
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Add Agent that Receives Feedback as Follower on the Ticket
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Let Agents Customize Ticket Options (like Send User Email Notification)
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Relative Time vs Actual Time as Agent Preference
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Hide messages
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Toggle All does not work as expected in Department adding for agents
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Start Ticket in Agent Interface via URL
Risultati in Novità per: “Agents” (0)
Risultati in File per: “Agents” (0)