Search Labels - Deskpro Support
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Office 365 Integration
It would be great if you could integrate the likes of MS Todo and Planner directly through Deskpro ...
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import from Kayako case / fusion on-demand helpdesk
Hi<br /><br /> <br /><br /> As you know Kayako is one of the more well known help-desk system and ma...
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Mailchimp Integration
Enable agents to automatically add a contact to a Mailchimp list from within CRM. Users could also b...
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Exchange public folder support
After extensive testing and talked to your support it seems like Deskpro does not support setup to a...
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Bugzilla Integration
It would be really useful if there was a way to push tickets to bugzilla like Jira Plugin
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Azure Logic App connector
Similar to Zapier, but Microsoft. https://docs.microsoft.com/en-us/azure/connectors/apis-list
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Real integration via plugin in CMS
Hi, the actual soltion to edit the source code of the template for Joomla or WordPress is a little b...
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Integrate agent chat with Slack
We use Slack as our company communication tool, therefore having a separate internal chat system in ...
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JIRA addon to display DeskPro-Tickets in JIRA issue
Besides DeskPro we are also evaluating other help desks. Zendesk has a nice plugin and a correspondi...
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Slack App: Set individual webhooks / channels per Trigger
Currently it's only possible to set a global webhook for the Slack app/widget, meaning you can only ...
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Integration with TFS online
We would like an integration with Visual Studio online so that way we can create/close of tickets in...
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Integration with LanSweeper/DeskTop Central for Asset Selection
When the use case for Deskpro is an IT Helpdesk serving internal customers or as an MSP, It is impor...
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Teamviewer or Join.me integration
Teamviwer or Join.me integration would be really a good option
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Login cookie from other system
Hi, Is there a way to allow DeskPro to recognize another valid session cookie from another login sy...
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Integration of Jira App with Multiple Jira Instances\ Servers
We have a requirement to integrate Jira App with multiple Jira Instances\ Servers. At our IT infrast...
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Report for Jira linked tickets
Currently it isn't possible to report on tickets linked to JIRA issues. This would be a helpful metr...
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App View Permissions
Is there a way to control which agents can see certain apps? One team uses an app alongside their ti...
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Display details of linked Deskpro tickets in YouTrack
When I link a ticket with a YouTrack issue using the YouTrack app, there is no link in YouTrack to t...
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Apply Jira permissions within Deskpro when using the Jira app
I recently installed the Jira plugin and it works just fine except that every agent in Deskpro can c...
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WYSIWYG editor - embedded video
Add the possibility to enter an embedded video in the KB more easily. Now I first attach the video t...
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EULA download fields for hotlinked files
It would be helpful if you could use the EULA download fields for hotlinked files as well as standar...
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HubSpot integration
It would be great to have complete integration between DeskPro and HubSpot. This includes customer d...
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Facebook messenger support
FB from pages Integrated with chat You can provide support in FB directly from DeskPro
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Ability to use the ticket-errors-overlay div in a custom built app
We have created an app which does two things in a particular scenario: hide the reply box and displa...
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AD Sync returns incorrect account
We have added multiple users from our AD environment. Each of our staff has two accounts - admin and...