Search Results
Showing results in Knowledgebase for: “Agent Interface” (0)
Showing results in Community for: “Agent Interface” (15)
-
Department Avatars are inconsistent across the helpdesk
-
Noises for notifications for tickets or IM
-
Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality
-
Option to Show Organisation Contact Details on Person Screen
-
2 or more "New Ticket" Windows
-
Agent Interface Counts for tickets and tasks
-
Icons to show extra information on agent replies to tickets
-
Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
-
Show if message was edited
-
Option to Disable Agent IM
-
Errors with certain special characters such as (ç)
-
Ticket User / CC Fields for User with Multiple E-Mails Issue
-
Add notification number to browser tab
-
offers kb & tickets to agent when opening a ticket (from agent interface)
-
Billing in New Ticket Window
Showing results in News for: “Agent Interface” (0)
Showing results in Files for: “Agent Interface” (0)