Skip to main content

I don't want to show the author of Knowledgebase articles - Dasar Pengetahuan / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: I don't want to show the Author for Knowledgebase Articles

I don't want to show the author of Knowledgebase articles

Authors list

Question:

How do I remove the author attribution for Knowledgebase articles on the portal? I don't want to show this information.

Answer:

You can do this by editing two templates. Go to Admin > User Interface > Portal > Template Editor and click on the view.html template under the 'Articles' heading. 

1. Delete the following line (line #26)

 <span style="background: url({{ avatar_url(article.person) }}) no-repeat; background-size: cover" class="agent-avatar agent-avatar-mini"></span> {{ article.person.display_name_user }}

Go to the template called articlelist/design.html

2. Delete the following line (line #9)

Posted by <span style="background: url({{ avatar_url(article.person) }}) no-repeat; background-size: cover" class="agent-avatar agent-avatar-mini"></span {{article.person.display_name_user }}

This will remove the author name when viewing an individual article or browsing a category. 

If you make a mistake editing one of the templates and there's a problem displaying those pages, just select the problem template and use Revert to default.

Membantu Unhelpful

44 of 71 people found this page helpful

Tambah Komentar

Please log in or register to submit a comment.

Need a password reminder?