Skip to main content

How do I change the welcome message for different usergroups? - Dasar Pengetahuan / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How do I change the welcome message for different Users?

How do I change the welcome message for different usergroups?

Authors list

You can offer your usergroups a different welcome message, e.g one in English, one in French, one for your  VIP users etc.

To do this go to Admin > User Interface > Portal Editor > Template Editor > welcome-box.hmtl.

This is a full template where you can use all templating tags and logic. Here is an example that you can use to show different messages based on your usergroups.

<article class="dp-intro-box">
{% if app.user.isMemberOfUsergroup(3) %} Message for usergroup #3 
{% elseif app.user.isMemberOfUsergroup(4) %} Message for usergroup #4 
{% else %} Message for everyone else {% endif %} 
</article>

You can find the usergroup IDs from Admin > CRM > Usergroups, using the small gear icon at the top right of the list.

 More information about usergroups here.

Membantu Unhelpful

35 of 66 people found this page helpful

Tambah Komentar

Please log in or register to submit a comment.

Need a password reminder?