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Likes
Title / Author
Status
Hozzászólás?
Activity
38
Better management of organizations and users
Ronnie Jorgensen
2014. márc. 18.
Collecting Feedback
1
40
Ticket Layout Editor for Billing
Mark Lange
2014. márc. 17.
Collecting Feedback
0
58
Enable browser spell check in tinyMCE editor
Guy Meiri
2014. márc. 6.
Collecting Feedback
0
28
Request to have ticket filters similar to email triggers
Clint Broadhead
2014. febr. 27.
Collecting Feedback
1
36
Restrict agent permissions to Knowledgebase (KB)
James Warner
2014. febr. 25.
Collecting Feedback
1
35
Sort order and first and last buttons
Keith DeWald
2014. febr. 11.
Collecting Feedback
0
54
Manager Approval Process
Lenny LaRose
2014. febr. 4.
Collecting Feedback
1
30
Ability to disable or turn off the "Upload a File" feature in chat
Daniel Nguyen
2014. febr. 4.
Under Review
0
30
Customer Feedback preselected options
Becki Burrows
2014. febr. 4.
Collecting Feedback
0
24
Add "Unassigned" to "Set Agent" within Macros
Clint Broadhead
2014. jan. 24.
Collecting Feedback
1
37
Preview feature to create custom email replies
Jason Voice
2014. jan. 23.
Collecting Feedback
1
28
Include user message in SLA alert email
Tommy Jackson
2014. jan. 22.
Collecting Feedback
0
48
Filters - On Hold
Sally Vaughan
2014. jan. 22.
Collecting Feedback
0
36
Update ticket via email using action codes
Clint Broadhead
2014. jan. 15.
Collecting Feedback
1
34
Adding CCs to tickets when creating them using the API
Alexandru Filipov
2014. jan. 14.
Collecting Feedback
0
30
Changing the Download URL occasionally generates incorrect file size
Joe Davis
2014. jan. 8.
Collecting Feedback
0
28
Prevent PDF downloads from opening via raw URL
Joe Davis
2014. jan. 8.
Collecting Feedback
0
30
Expose online/offline status by department in live chat
Thomas Barker
2014. jan. 6.
Under Review
0
36
Clicking Create Article in Tabular Results View
Brian Polackoff
2013. dec. 12.
Collecting Feedback
0
34
Allow responding to a different user
Jan Bakalar
2013. dec. 10.
Collecting Feedback
1
39
Add a filter 'To email address'
Jan Bakalar
2013. dec. 6.
Collecting Feedback
0
82
Integration with LanSweeper/DeskTop Central for Asset Selection
Tom Lucas
2013. dec. 4.
Collecting Feedback
0
62
Light agents
Alex
2013. dec. 2.
Collecting Feedback
1
37
One customer with several organizations
Raul Lopez
2013. okt. 30.
Collecting Feedback
3
29
Default Notification settings per Agent Permission Group
Joe Davis
2013. okt. 25.
Collecting Feedback
0
43
Allow Users to modify (edit & delete) their Comments
Joe Davis
2013. okt. 25.
Collecting Feedback
0
34
Feature request: trigger on geolocation, emailcodes for users, email tab view
Kevin Neufeld
2013. okt. 23.
Collecting Feedback
0
76
Link Existing Tickets
Tom Lucas
2013. okt. 16.
Collecting Feedback
4

Official response

45
Change the colour of the Ticket Lock notice when ticket locked by another user.
Richard Smith
2013. szept. 23.
Collecting Feedback
0
33
Capability to add notes to a ticket locked by another user
Richard Smith
2013. szept. 17.
Collecting Feedback
0
38
Sort Replies in User Interface
Tommy Jackson
2013. aug. 30.
Collecting Feedback
0
48
Billing Report for hours only instead of days
Lisa Bonner
2013. aug. 1.
Collecting Feedback
0
45
Please add the OPEN DATE to the ticket view within People
Maurice Rosenbaum
2013. júl. 29.
Collecting Feedback
0
106
Article Ordering
Tommy Jackson
2021. aug. 23.
Under Review
7
36
JSONP support for API
Schat.net
2013. júl. 2.
Collecting Feedback
0
46
Disable "Change Password" functionality if user is from an external UserSource
Tom Lucas
2013. jún. 13.
Collecting Feedback
2
41
Restrict knowledgebase categories queried when submitting tickets
Francis
2013. jún. 10.
Collecting Feedback
0
37
Add a "copy message to new ticket" to ticket "Actions"
Jason Speck
2013. máj. 21.
Collecting Feedback
2
46
XMPP support for Live Chat
Tom Lucas
2013. máj. 11.
Collecting Feedback
0
46
Option to send "the user email request for feedback" only once
Tom Lucas
2013. máj. 8.
Collecting Feedback
0
38
Reporting Interface / Feedback Feed does not honor timezone
Tom Lucas
2013. máj. 7.
Collecting Feedback
0
61
Stats for end users about the quality of support provided
adnx
2013. máj. 7.
Under Review
1
47
Date picker for news section
adnx
2013. máj. 7.
Collecting Feedback
0
57
Field mapping of external usersources
Tom Lucas
2013. máj. 2.
Collecting Feedback
1
44
Allow feedback for different products
Tom Lucas
2013. máj. 2.
Collecting Feedback
0
58
Chats linked to existing tickets from Chat Interface
Tom Lucas
2013. máj. 2.
Planning
2
31
User sort options should have desc and asc options
Jason Speck
2013. ápr. 23.
Collecting Feedback
0
62
Better field layout - not just vertical
Aled Treharne
2013. ápr. 1.
Collecting Feedback
1
50
Sync Deskpro tasks with iCal, Google Cal?
Jim
2013. febr. 25.
Collecting Feedback
1
53
Adding Knowledgebase as an article in a ticket
Allan Banks
2013. febr. 15.
Collecting Feedback
1