Kedvelések
Cím/Szerző
Státusz
Hozzászólás?
Tevékenység
Planning
0
Collecting Feedback
3
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
2
Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
2016. szept. 8.
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
1
All fields on Ticket shown in Agent Interface without having to click on more
Andrew Weiss
2016. júl. 25.
In Development
0
Collecting Feedback
1
Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
2016. jún. 22.
Collecting Feedback
1
Adding in "The user has been waiting for..." to Type list for Ticket SLAs
Brian Whitmore
2016. febr. 23.
Under Review
1
Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
CAC Helpdesk
2016. febr. 11.
Collecting Feedback
1
Collecting Feedback
0