Listanézet Állapotváltozás Kedvelések Cím/Szerző Státusz Hozzászólás? Tevékenység 18 Feedback request sent even if it was collected on close YA Yuriy Andamasov 2018. okt. 24. Collecting Feedback 0 28 HubSpot integration YA Yuriy Andamasov 2018. okt. 24. Collecting Feedback 0 19 Report - Agent by team RD Razvan Draghici 2018. okt. 22. Collecting Feedback 1 KO 7Év 9 Integration of Feedback and Youtrack/project management tools. NG Nol Gulcher 2018. okt. 22. Collecting Feedback 0 29 Better management of knowledge base articles across multiple brands EO Ed O'Connor-Giles 2018. okt. 18. Collecting Feedback 2 YA 7Év MA 7Év 12 Add "Agent" to Ordered By dropdown menu in Tickets view GS Greg Stiffler 2018. okt. 17. Collecting Feedback 0 26 Ticket Update Trigger R Rafie 2018. okt. 17. Collecting Feedback 1 7Év 18 Highlight code blocks in Articles YA Yuriy Andamasov 2018. okt. 13. Collecting Feedback 0 34 Reports are not available as CSV to external colleagues JS Johannes Schilling 2018. okt. 9. Collecting Feedback 1 EL 7Év 15 Import articles from Google Drive/Docs YA Yuriy Andamasov 2018. okt. 6. Collecting Feedback 0 13 Sharing Tickets Across Deskpro Accounts YA Yuriy Andamasov 2018. okt. 5. Collecting Feedback 0 15 Agent permission report JV Jaime Valencia 2018. okt. 5. Collecting Feedback 0 17 Be able to exclude tickets which have previously been placed on 'hold' when creating an Average Total Time stat SB Sicaro Burnett 2018. okt. 4. Collecting Feedback 0 16 Add Persian characters support. Mm Mahdi malvandi 2018. okt. 3. Collecting Feedback 0 20 Notify agents more clearly when a new chat has been assigned to them via Round Robin LP Lynn Palumbo 2018. okt. 2. Collecting Feedback 0 20 Merged tickets should leave the order number of the merged ticket as a comment JC Jeremy Cunningham 2018. szept. 28. Collecting Feedback 1 JC 7Év 28 Update JIRA-logo M Mirjam 2018. szept. 27. Collecting Feedback 0 22 Reusing Attachments within Tickets KS Kim STRUELENS 2018. szept. 27. Collecting Feedback 1 TG 7Év 18 Numbered list in snippets JC Jeremy Cunningham 2018. szept. 26. Collecting Feedback 0 17 Add a setting to require users to provide a comment in the satisfaction survey AS Ahmad Sahrizal 2018. szept. 14. Collecting Feedback 0 25 Admin capability to delete agent IM groups LV Lauren V 2018. szept. 14. Collecting Feedback 1 LV 7Év 16 Differentiate language availability per brand K Koen 2018. szept. 12. Collecting Feedback 1 C 6Év 14 Option to add labels or paths to the quick search results in the portal to make it clearer what product/category an article relates to GL George Lewis 2018. szept. 6. Collecting Feedback 0 21 Schedules MN Mark Niles 2018. szept. 4. Collecting Feedback 1 SH 5Év 20 Creating a snapshot of system setup and configuration on cloud JW James Wanless 2018. aug. 29. Collecting Feedback 0 17 Task handling improvements Zsolt Kiss 2018. aug. 26. Collecting Feedback 0 20 Download attachements in bulk Zsolt Kiss 2018. aug. 26. Collecting Feedback 0 15 Permissions checker tool to test what permissions are effective for different agents across different departments KR Keith Ritter 2018. aug. 21. Collecting Feedback 0 12 Possibility to have a drop down list with the opened tabs Zsolt Kiss 2018. aug. 15. Collecting Feedback 0 12 Add the ability to un-dock the Agent IM window RC Romanita Courson 2018. aug. 14. Collecting Feedback 0 22 Be able to apply a Macro when adding an Agent Note MS Masaki Sugiyama 2018. aug. 14. Collecting Feedback 0 10 Add "pause" and "reset" options when answering a ticket NH NL Hulshof 2018. aug. 14. Collecting Feedback 0 13 Display Knowledge Base articles articles in widget K Koen 2018. aug. 10. Collecting Feedback 0 15 Improve the display of drop-down custom fields in the mobile app SH Steve, Lam Hang 2018. aug. 6. Collecting Feedback 0 17 Trigger auto chat if: A Asa 2018. aug. 5. Collecting Feedback 0 17 Allow agents to filter all the nested custom field options in the top-level select box TG Tyler Gelzaines 2018. aug. 3. Collecting Feedback 0 20 Read-only custom fields GK Gerard Krol 2018. aug. 3. Collecting Feedback 1 MW 7Év 17 Allow the built-in contact fields in the CRM to be required fields which can be added to the user registration form. C Christoph 2018. aug. 3. Collecting Feedback 0 12 A setting that prohibits multiple display of tickets MS Masaki Sugiyama 2018. aug. 1. Collecting Feedback 1 PV 7Év 11 Add more filters to Agent Hours SH Steve, Lam Hang 2018. aug. 1. Collecting Feedback 0 15 is confirmed = uservalidated TM Thomas Menamparampan 2018. júl. 31. Collecting Feedback 0 20 Allow us to change the Ticket ID URL in reports, so the link can redirect to open a ticket in the User Interface, rather than Agent Interface HG Hasan Hüseyin Gençer 2018. júl. 25. Collecting Feedback 1 HG 7Év 25 Allow me to import a users language preference from an Active Directory usersource to their CRM profile SH Steve, Lam Hang 2018. júl. 25. Collecting Feedback 0 17 Add ability to be able to quickly import Organization data by csv RC Romanita Courson 2018. júl. 23. Collecting Feedback 0 6 add 'organization changed' criteria to ticket triggers TD Thomas Dakan 2018. júl. 23. Collecting Feedback 0 15 Add ability to create internal/hidden departments K Koen 2018. júl. 20. Collecting Feedback 1 JG 7Év 27 Two Factor Authentication (DUO) TS Tom Schoen 2018. júl. 17. Collecting Feedback 1 C 6Év 36 Allow users to submit Ticket Satisfaction rating without logging into the User Portal RR Roberto Rodriguez 2018. júl. 17. Collecting Feedback 0 20 Follow Ups - Be able to set Urgency VS VDC Support 2018. júl. 16. Collecting Feedback 0 19 Send notification to cc'd participants when ticket owner adds a reply to a ticket created in the portal (and vice versa) SW Samuel Waser 2018. júl. 16. Collecting Feedback 0 Előző oldal11. oldal…1212. oldal1313. oldal1414. oldal15Jelenlegi oldal1616. oldal1717. oldal1818. oldal…2525. oldalKövetkező oldal
