Search Labels - Deskpro Support
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Auto remove user from ticket by user reply/response mails
Deskpro automatically add users to tickets if they are in the "to" or "cc" of the email messages. It...
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User sort options should have desc and asc options
The Tickets 'ordered by' dropdown list allows you to sort by either asc or desc. I would like the sa...
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Assign multiple Organizations to one User
Our clients sometimes have third party companies which provide certain services and therefore need t...
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Manuals for Users about how they can use the Deskpro User Portal
It would be useful to have User Manuals available. When new customers who havent used a helpdesk bef...
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Allow users under specific domains to register themselves
It would be helpful if we could enable user self-registration for specific domains. Specifically we...
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User Dashboard on user portal
A user dashboard would be a nice feature to have. When users log in, they can get an overview of the...
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Make sort order and pre-select configurable in user's ticket overview
We’d like to configure the default values for the preselected view (in the dropdown) and the sort or...
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Multiple Organisation view access for certain Users
It would be nice for certain users to see tickets logged by other organizations. For an example, acc...