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Title / Author
Status
Comments
Activity
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23. lip 2022.
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SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20. tra 2022.
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Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7. tra 2022.
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Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
8. velj 2023.
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Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22. stu 2021.
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Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
15. stu 2021.
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Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26. lis 2021.
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