List View Status Change Likes Title Status Comments Activity 19 Individual Ticket Refresh Collecting Feedback 0 15 Zapier Trigger for New Tasks Collecting Feedback 0 C 18 Replicating criteria settings in the ticket form layouts for quicker form creation Collecting Feedback 0 MF 22 Thumb up or like a note Collecting Feedback 1 FZ RG 28 Auto-close incident when all associated tickets are resolved Collecting Feedback 0 SK 25 Reporting labels Collecting Feedback 0 SB 24 Disabling multiple users at once Collecting Feedback 1 CC JS 19 Portal editor preview to render in a different tab Collecting Feedback 0 p 27 Nested IF or CASE in stat builder Collecting Feedback 0 JK 23 Agent Script support Collecting Feedback 0 YA 17 Replace 'Department title' with 'Department title for users' for email template variables Collecting Feedback 0 K 24 Improve sorting in Publish Collecting Feedback 0 D 31 Google Snooze instead of On Hold Collecting Feedback 0 SH 29 Have user be members of multiple organizations Collecting Feedback 3 CB KH MW SW 23 Filter Permission Collecting Feedback 0 JK 18 Choose Team Notifications Collecting Feedback 0 NL 14 Support Microsoft Azure Blob Storage as a storage mechanism Collecting Feedback 1 I P 19 Chat Notification Sound Collecting Feedback 0 WB 17 Agent hours report enhancements Collecting Feedback 0 SH 25 No way to view my feedback Collecting Feedback 0 SH 18 Add the option to delete ticket block the user on the mobile app Collecting Feedback 0 c 18 Facebook messenger support Collecting Feedback 0 YA 23 Estimated Waiting Time Collecting Feedback 0 b 22 Customize Unassigned Definition Collecting Feedback 0 RR 13 Languages - Subject lines Collecting Feedback 0 E 24 Default Article Editor Collecting Feedback 1 D TH 23 Import From Solarwinds Collecting Feedback 0 BG 31 Remove Stars on iOS App Collecting Feedback 0 30 Task Dates Collecting Feedback 0 MH 31 Ticket Print Out Collecting Feedback 0 JM 16 Ticket trigger // date of ticket create Collecting Feedback 0 VT 29 Round Robin Cap Collecting Feedback 0 D 19 Transcript retrieval Collecting Feedback 0 B 22 Let agents group their tickets by flag Collecting Feedback 0 CM 16 Auto-start and stop charge-timer when ticket is in and out of focus Collecting Feedback 0 SK 23 Remove existing Labels field Collecting Feedback 0 P 11 Add the ability to 'Send to Jira as new issue' when creating a new ticket. Collecting Feedback 0 AD 17 Notification when email queue stops processing Collecting Feedback 0 TC 23 Reporting on problems and incidents Collecting Feedback 0 TS AB 24 Limit access to Macros Collecting Feedback 1 D D 19 Change new Article Status Collecting Feedback 1 TF MA 15 Hide some of the built in reports Collecting Feedback 0 GJ 32 Grouped Triggers Collecting Feedback 3 SH DA SK DA 19 Macro closing tab without reply Collecting Feedback 0 TF 20 Option to add a Jira comment in a note within the Deskpro ticket Collecting Feedback 1 15 User permissions Collecting Feedback 0 KH 20 Automatic notification mail when updating news. Collecting Feedback 0 TT 18 Distinguish users cc'd tickets in search field Collecting Feedback 0 SH 23 Report Labels Collecting Feedback 1 M M 53 Add Filter condition for empty date fields & add custom date fields as conditions for Escalations Collecting Feedback 1 JS G Previous page1Page 1…11Page 1112Page 1213Page 1314Current Page15Page 1516Page 1617Page 17…25Page 25Next page
