seperate "Can close and unclose tickets" - Community / Feature Request - Deskpro Support
in v4 the permissions for Close and Unclose were combined. Can you uncombine them? I'm ok with it defaulting to on like the permission "Modify own and teams tickets" and there be a little plus box there. Just the permissions to unclose a ticket is something not done likely here because people don't listen.
This feature is under development now.
This feature has now been released.