Likes
Title / Author
Status
Comments
Activity
Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
22 Meith 2016
1
Adding in "The user has been waiting for..." to Type list for Ticket SLAs
Brian Whitmore
23 Feabh 2016
1
Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
CAC Helpdesk
11 Feabh 2016
1
Split permissions out such it's possible to only inhibit edits to replies sent externally.
Nik Smit
21 Ean 2016
1
Ability to edit published knowledgebase articles, but keep edits as draft
Peter Jackson
16 Samh 2015
2
I want to be able to set a Users name and email automatically in the Chat Widget
Josué Teixeira
12 Samh 2015
1
Ability to search inside of attachment like PDF and word and text files
Mahmoud Sheikhian
11 Samh 2015
0