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Centre d'aide
Actualités
Actualités - Deskpro Support
Actualités
Souscrire
Actualités
20 oct.
2022
Microsoft has now deprecated Basic Authentication for Office365 accounts
Lara Proud
0
News
18 oct.
2022
Deskpro Horizon Release 2022.42
Lara Proud
0
Deskpro Releases
17 oct.
2022
Introducing our new HubSpot app
Lara Proud
0
Product (Admin)
17 oct.
2022
Introducing our new Pipedrive app
Lara Proud
0
Product (Admin)
11 oct.
2022
Deskpro Horizon Release 2022.41
Lara Proud
0
Deskpro Releases
10 oct.
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
0
Product (Agent)
10 oct.
2022
Get instant context with our new ticket preview feature
Lara Proud
0
Product (Agent)
10 oct.
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
4 oct.
2022
Deskpro Horizon Release 2022.40
Lara Proud
0
Deskpro Releases
4 oct.
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
4 oct.
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
4 oct.
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
4 oct.
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
28 sept.
2022
Deskpro Horizon Release 2022.39.0
Lara Proud
0
Deskpro Releases
28 sept.
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
20 sept.
2022
Deskpro Horizon Release 2022.38.0
Lara Proud
0
Deskpro Releases
20 sept.
2022
We have created two new SLA types
Lara Proud
0
Product (Admin)
20 sept.
2022
Set a User's organization automatically with a new Trigger Rule
Lara Proud
0
Product (Admin)
20 sept.
2022
Collapse and expand User Profiles to keep your workspace tidy
Lara Proud
0
Product (Agent)
13 sept.
2022
Deskpro Horizon Release 2022.37.0
Lara Proud
0
Deskpro Releases
13 sept.
2022
You can now download emails from a User's ticket
Lara Proud
0
Product (Agent)
6 sept.
2022
Deskpro Horizon Release 2022.36.1
Lara Proud
0
Deskpro Releases
6 sept.
2022
Quickly copy data from fields with a click
Lara Proud
0
Product (Agent)
6 sept.
2022
Add Snippets and Attachments to the Follow Ups reply actions
Lara Proud
0
Product (Agent)
6 sept.
2022
You can now view the Email Message Source
Lara Proud
0
Product (Agent)
30 août
2022
Deskpro Horizon Release 2022.35.2
Lara Proud
0
Deskpro Releases
30 août
2022
We have added a global permissions toggle to enable or disable Agent App permissions
Lara Proud
0
Product (Admin)
30 août
2022
Refine Ticket Search with a powerful new filtering sidebar
Lara Proud
0
Product (Agent)
30 août
2022
You can now clear your Ticket Search History
Lara Proud
0
Product (Agent)
30 août
2022
Access all your ticketing features easily
Lara Proud
0
Product (Agent)
30 août
2022
Stay up to date with all of Deskpro's recent changes
Lara Proud
0
Product (Agent)
25 août
2022
We have a new way of communicating our latest product updates
Lara Proud
0
Product (Agent)
23 août
2022
Deskpro Horizon Release 2022.34.2
Lara Proud
0
Deskpro Releases
16 août
2022
Deskpro Horizon Release 2022.33.0
Lara Proud
0
Deskpro Releases
9 août
2022
Deskpro Horizon Release 2022.32.0
Lara Proud
0
Deskpro Releases
3 août
2022
Deskpro Horizon Release 2022.31.1
James Godwin
0
Deskpro Releases
26 juil.
2022
Deskpro Horizon Release 2022.30.2
Lara Proud
0
Deskpro Releases
19 juil.
2022
Deskpro Horizon Release 2022.29.1
Lara Proud
0
Deskpro Releases
12 juil.
2022
Deskpro Horizon Release 2022.28.0
James Godwin
0
Deskpro Releases
6 juil.
2022
Deskpro Horizon Release 2022.27.0
James Godwin
0
Deskpro Releases
28 juin
2022
Deskpro Horizon Release 2022.26.0
James Godwin
0
Deskpro Releases
22 juin
2022
Deskpro Horizon Release 2022.25.0
James Godwin
0
Deskpro Releases
14 juin
2022
Deskpro Horizon Release 2022.24.0
James Godwin
0
Deskpro Releases
7 juin
2022
Deskpro Horizon Release 2022.23.0
James Godwin
0
Deskpro Releases
31 mai
2022
Deskpro Horizon Release 2022.22.0
James Godwin
0
Deskpro Releases
24 mai
2022
Deskpro Horizon Release 2022.21.0
Lara Proud
0
Deskpro Releases
17 mai
2022
Deskpro Horizon Release 2022.20.0
James Godwin
0
Deskpro Releases
10 mai
2022
Deskpro Horizon Release 2022.19.0
James Godwin
0
Deskpro Releases
9 mars
2022
Deskpro 2022.1.0 Release
James Godwin
0
Deskpro Releases
1 févr.
2022
Deskpro 2022.0.0 Release
James Godwin
0
Deskpro Releases
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