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Centre d'aide
Actualités
Actualités - Deskpro Support
Actualités
Souscrire
Actualités
21 mars
2023
Deskpro Horizon Release 2023.12
Lara Proud
0
Deskpro Releases
20 mars
2023
Create an access point for your frequently used apps with Bookmarks
Lara Proud
0
Product (Admin)
20 mars
2023
New Companies House App launches for your helpdesk
Lara Proud
0
Product (Admin)
15 mars
2023
Deskpro Horizon Release 2023.11
Lara Proud
0
Deskpro Releases
14 mars
2023
Deskpro Horizon speaks your language!
Lara Proud
0
Product (Admin)
7 mars
2023
Deskpro Horizon Release 2023.10
Lara Proud
0
Deskpro Releases
6 mars
2023
Add a website of your choice to the helpdesk with our IFrame App
Lara Proud
0
Product (Admin)
6 mars
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
0
Product (Agent)
28 févr.
2023
Deskpro Horizon Release 2023.9
Lara Proud
0
Deskpro Releases
21 févr.
2023
Deskpro Horizon Release 2023.8
Lara Proud
0
Deskpro Releases
21 févr.
2023
Introducing our new YouTrack integration
Lara Proud
0
Product (Admin)
21 févr.
2023
Integrate your Xero account with Deskpro
Lara Proud
0
Product (Admin)
14 févr.
2023
Deskpro Horizon Release 2023.7
Lara Proud
0
Deskpro Releases
14 févr.
2023
Export multiple pages of tickets as a CSV
Lara Proud
0
Product (Agent)
14 févr.
2023
Snippet variables now support more custom fields
Lara Proud
0
Product (Agent)
7 févr.
2023
Deskpro Horizon Release 2023.6
Lara Proud
0
Deskpro Releases
7 févr.
2023
Improved Global Search Capabilities
Lara Proud
0
Product (Agent)
1 févr.
2023
Deskpro Horizon Release 2023.5
Lara Proud
0
Deskpro Releases
24 janv.
2023
Deskpro Horizon Release 2023.4
Lara Proud
0
Deskpro Releases
24 janv.
2023
Introducing the new Facebook Channel in Deskpro
Lara Proud
0
Product (Admin)
18 janv.
2023
Deskpro Horizon Release 2023.3
Lara Proud
0
Deskpro Releases
18 janv.
2023
Manage Agent Working Hours with Shifts
Lara Proud
0
Product (Admin)
10 janv.
2023
Deskpro Horizon Release 2023.2
Lara Proud
0
Deskpro Releases
9 janv.
2023
Toggle the display order of ticket messages
Lara Proud
0
Product (Agent)
3 janv.
2023
Deskpro Horizon Release 2023.1
David Anjonrin-Ohu
0
Deskpro Releases
7 déc.
2022
Deskpro Horizon Release 2022.49
Lara Proud
0
Deskpro Releases
6 déc.
2022
You can now search against custom fields to locate tickets
Lara Proud
0
Product (Agent)
6 déc.
2022
We have added drag and drop to our Kanban View
Lara Proud
0
Product (Agent)
6 déc.
2022
Introducing our new integration with TeamViewer!
David Anjonrin-Ohu
0
Product (Admin)
6 déc.
2022
Introducing our GitLab integration!
David Anjonrin-Ohu
0
Product (Admin)
29 nov.
2022
Deskpro Horizon Release 2022.48
Lara Proud
0
Deskpro Releases
28 nov.
2022
We have redesigned the Global Search UI
Lara Proud
0
Product (Agent)
28 nov.
2022
We have changed the color of Agent Notes
Lara Proud
0
Product (Agent)
28 nov.
2022
We are launching the Beta version of our Kanban View
Lara Proud
0
Product (Agent)
28 nov.
2022
Ticket messages will open at the top of the most recent message
Lara Proud
0
Product (Agent)
28 nov.
2022
Introducing our new Azure DevOps app!
David Anjonrin-Ohu
0
Product (Admin)
22 nov.
2022
Deskpro Horizon Release 2022.47
Lara Proud
0
Deskpro Releases
21 nov.
2022
Deskpro 2022.2.0
Lara Proud
0
Deskpro Releases
21 nov.
2022
Deskpro 2022.1.1
Lara Proud
0
Deskpro Releases
15 nov.
2022
Deskpro Horizon Release 2022.46
Lara Proud
0
Deskpro Releases
15 nov.
2022
Let us know what you think of prospective Deskpro features
Lara Proud
0
Product (Agent)
8 nov.
2022
Deskpro Horizon Release 2022.45
Lara Proud
0
Deskpro Releases
8 nov.
2022
You can now download a list of tickets as a CSV file
Lara Proud
0
Product (Agent)
1 nov.
2022
Deskpro Horizon Release 2022.44
Lara Proud
0
Deskpro Releases
1 nov.
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
0
Product (Agent)
1 nov.
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
0
Product (Agent)
1 nov.
2022
Make managing Users seamless with SCIM provisioning
Lara Proud
0
Product (Admin)
25 oct.
2022
Deskpro Horizon Release 2022.43
Lara Proud
0
Deskpro Releases
25 oct.
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
0
Product (Agent)
25 oct.
2022
We have improved our Search functionality
Lara Proud
1
Product (Agent)
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