Passer au contenu principal

Is there a Deskpro smartphone app? - Base de connaissances / Using Deskpro - Deskpro Support

Is there a Deskpro smartphone app?

Liste des auteurs

Yes, we have an agent Deskpro app for both iOS and Android.

Agents can view, manage and reply to tickets in real-time using the Deskpro apps, that link directly to your helpdesk. We don't believe that users will want to install an app just to get support. Users on mobile devices can submit tickets via email or by using the simple ticket submission form on the portal.

You can also embed our ticket submission form into a mobile-optimized website, so that your users can submit tickets when they are browsing on mobile.

Utile Peu Utile

59 personnes sur 112 ont trouvé cette page utile

Commentaires (2)

Sayana Kana
Does the Mobile Apps for ANDROID, support https:// URL ? because I tried using it and the "Ticket" part on the mobile apps goes into loading mode (circle loading icon).

Thank You
Francis Adrian Tungpalan
will you have a mobile chat app, it would surely be nice to have one

Ajouter un commentaire

Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.

Mot de passe oublié ?