Remarques - Deskpro Support

Aime	Titre	Statut	Commentaires
6	Option to change subject line on ticket when user's email contains a different subject	Collecting Feedback	0
26	Full Message View Permanent	Collecting Feedback	0
0	Please add ticket satisfaction criteria to the ticket search function on the Agent site	Report	0
0	Search, categories and filter for uploaded images - knowledgebase	Report	0
0	Able to delete your previously uploaded images into knowledgebase	Report	0
5	Confirmation message pop up when changing department of a ticket	Collecting Feedback	0
0	Search/filter and delete options for uploaded images	Collecting Feedback	0
7	Set triggers to run based on SLA statuses changing	Collecting Feedback	0
0	Embedded Widget - Screenshot Function	Collecting Feedback	0
0	Embedded Widget - Context Sensitive Help	Report	0
1	Send the admin a notification when e-mail is rejected	Collecting Feedback	0
0	Define working hours for escalations	Report	0
0	Possibility to change default values for ticket advanced search	Report	0
1	Möglichkeit den Login für User abzuschalten	Report	0
1	Massen-Löschung von Usern/ bulk user deletion	Report	0
1	Archivierung von Tickets	Report	0
0	Chat queue delete feedback	Report	0
11	Reporting on usergroups	Collecting Feedback	1
4	Create report that lists out the person the chat is aimed at in a note	Collecting Feedback	0
12	Change the default selection in the ticket search	Collecting Feedback	0
6	Reports for users	Collecting Feedback	0
4	Improved live reporting for Voice	Collecting Feedback	0
3	Ability to create variables/global fields in the system	Collecting Feedback	0
3	Display organization Parent in ticket as well as the Organization	Report	0
5	Improve ticket debug logs	Collecting Feedback	0
10	Increase amount of tickets shown in ticket list	Collecting Feedback	0
6	Improve HTML table formatting	Collecting Feedback	0
4	Support multi language in the mobile apps	Collecting Feedback	0
4	Slack App : Voice Integration	Report	0
4	Show the full hierarchy of custom fields in dpql report output	Collecting Feedback	0
2	Chat permissions options, view historical chats.	Collecting Feedback	0
2	Support & Integration for Calendly Scheduling	Collecting Feedback	0
4	CRM Listing - ability to show or hide Users set to "disabled"	Collecting Feedback	0
2	Ability to have individual meta titles for users	Collecting Feedback	0
4	Ability to add a value to, or remove a value from, a category-like field	Collecting Feedback	0
2	Saving attachments fails without indication when the virus scanner interferes	In Development	0
5	DeskPro Variables for Snippets	In Development	1
2	Modifiable robots.txt file	Collecting Feedback	0
6	Parsing message content into custom fields	Collecting Feedback	0
27	More filter options for text box custom fields	Collecting Feedback	0
5	API for getting the result of a DPQL Query	Report	0
4	When copying text into Deskpro reply box, would like it to retain original formatting	Collecting Feedback	0
7	Ticket filters with 'OR' logical condition	Collecting Feedback	0
4	Open in a new tab checkbox for Guides	Under Review	0
3	Option for custom links behind the ticket ID number in reports	Collecting Feedback	0
3	Task criteria in ticket triggers	Collecting Feedback	0
12	Hiding Untranslated Articles	Collecting Feedback	1
3	Disable transcript download	In Development	0
7	Guide Subscriptions/Notifications	Collecting Feedback	0
5	Stop logged in users from being able to edit their name in the ticket submission form	Collecting Feedback	0

Aime

Titre

Statut

Commentaires

Activité

6

Option to change subject line on ticket when user's email contains a different subject

Collecting Feedback

0

26

Full Message View Permanent

Collecting Feedback