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Aime
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Commentaires
Activité
0
News comment's access via API
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0
0
Improve Task Functionality
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0
0
Optional Plain Text Templates for Email Templates
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0
1
Create users without email
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0
0
Allow multiple entries on search words - Creating an article
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0
1
Show ticket count in lists
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1
1
Add Ticket Number to Tab info when hovering and Reordering of Tabs
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0
1
Copy fields from Grid view without Opening ticket
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0
5
Labels - Department based segregation
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0
1
Allow a ‘minimum business days’ configuration of date picker
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0
0
Tooltips on Lock-Symbols
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0
1
Ticket field - Select field - To hide an option from user form only
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0
0
I would like the "Search in top bar" to include custom field searches by default
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0
1
Mass Action to Link tickets
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0
1
Mass Actions based on a common parent ticket
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1
1
manually set usersource_sync time
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0
1
Apply Permissions\Department at the Article level
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1
1
Privacy between departments
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1
1
Report Unassigned Tickets on Dashboard
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0
0
Specific sender set as always agent note
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0
0
KB articles ordered by publish date, oldest on top
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0
0
Merge Multiple Tickets at once
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0
0
Custom Field Data Import
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0
0
I want to specify the items to be output in the CSV output of tickets.
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0
4
Configurable Look&Feel of Agent sight
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0
0
Auto assign agent and team once you open the ticket
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0
7
Form builder for time log and billing
Collecting Feedback
0
0
Make guides templated
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0
1
Change or improve default publish editor for more advanced edits
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0
0
add a new API call for 'date_last_modified'
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0
1
Filtering on Categories in the Community
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0
0
Summary count when grouped by
Collecting Feedback
1
4
Inserting pictures into a community comment
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0
0
Filtering option on Custom Fileds in Community topics
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0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
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0
1
Default Option: Forward as a New Ticket
Collecting Feedback
0
0
SLA failed not clear enough
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0
0
Allow Users to view Problems
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0
0
Azure AD B2C
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0
0
Auto remove user from ticket by user reply/response mails
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0
2
Ability to "HIDE" disabled users, organizations, etc. in Tickets
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0
4
Ability to re-order lists
Collecting Feedback
1
0
Feedback post v5 to v6 upgrade
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0
0
Notification about updated KB articles
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0
1
Option to add agent validation to fields for statuses other than resolved
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0
0
Subscribe a batch of users to new/modified knowledgebase articles
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0
1
Define default status for publish
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0
0
Display deleted tickets in addition to Open and Resolved
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0
1
Feature to redirect email
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0
10
DQPL: Total ticket open time - Work hours only
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0