Hakutulokset
Showing results in Ohjeet for: “tickets” (0)
Showing results in Palaute for: “tickets” (15)
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Ticket filters with 'OR' logical condition
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Saving attachments fails without indication when the virus scanner interferes
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Link to articles and guides in ticket replies?
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Lock icon in condensed ticket list view
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Custom fields on ticket message in agent interface
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Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
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Ability to set the column width in ticket views
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Ticket forward notification
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Ticket creation date should be that of email receipt date
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Mark individual messages on a ticket within a conversation with colors on ticket panel
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Adding Knowledgebase as an article in a ticket
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Separate SLAs in Ticket overview
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Show number of replies by Agent or by User in the ticket overview
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Message ordering in split interface to match message ordering in ticket interface
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Column Resizing (Agent)
Showing results in Uutiset for: “tickets” (0)
Showing results in Tiedostot for: “tickets” (0)