Search Labels - Deskpro Support
7 search results for "voice"
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Voice Overflow Queue
We have several agents we do not want to be the first line of available agents, as we would prefer t...
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Voice - extra options for Voice queue settings
An option to have the Voice queue ring all the available agents again after they have been cycled th...
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Voice Operating Hours
We only offer phone support for a limited number of our operating hours. It would be nice to be able...
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Allow agents to choose Microphone and Speakers used by Voice
1) Ability for agents to easily choose which device is used for Microphone / Speakers by Deskpro Voi...
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More options for assigning missed calls & voicemails
Add options that allow the Missed call or voicemail to be assigned; 1. Set Brand 2. Assign to A...
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Improved live reporting for Voice
We'd like to be able to report on historic agent availability for the Voice feature. Curently it's ...
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Support for 3CX voice system
Any change for an integration of the 3CX phone systems? They already offer integrations für Zendesk,...