Likes
Title / Author
Status
Comments
Activity
Collecting Feedback
1
Collecting Feedback
0
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
13. mai 2020
Collecting Feedback
2
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
0
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
18. märts 2020
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
24. veebr 2020
Collecting Feedback
0
Collecting Feedback
0
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
6. veebr 2020
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
1