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Title / Author
Status
Comments
Activity
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Hiding the Ticket language field
Michael W.
17. juuni 2017
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Show organisation avatar in ticket
Michael W.
17. juuni 2017
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1
API for Satisfaction
Michael W.
17. juuni 2017
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1
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0
Download ticket as PDF without agent notes
Jeroen van der Steen
12. juuni 2017
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2
Improvements for the chat feature.
cjs@software-agentur.com
7. juuni 2017
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0
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Dark/Night mode theming?
Kevin Fox
31. mai 2017
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6
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1
Small Field Names in v5
Kyle Oliveira
18. mai 2017
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0
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1
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Integrate agent chat with Slack
Ruth Cheesley
5. mai 2017
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1
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1
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0
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2
Under Review
0
Ability to report on missed chats
Lauren Cumming
19. apr 2017
In Development
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Audit Log- Changes to Agent Permissions
Lauren Cumming
19. apr 2017
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0
Social Media Integration- Twitter
Lauren Cumming
19. apr 2017
In Development
2
Social Media Integration- Facebook
Lauren Cumming
19. apr 2017
In Development
2
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1
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0
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0
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0
Sync AD user info
Kaleb Kaufman
27. märts 2017
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2
Additional Agent Trigger Criteria
Lauren Cumming
24. märts 2017
Under Review
1
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0
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1
Azure Logic App connector
Nik Smit
20. märts 2017
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0
Under Review
0
Parent/Child Companies
Ali Raeis-Mohammad
13. märts 2017
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Mass-merge tickets for the same customers
Buckley Sawyer
3. märts 2017
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1
Add metadata for knowledgebase articles
Ruth Cheesley
28. veebr 2017
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2
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1
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0