Using Deskpro
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Can Deskpro send SMS text notifications?
Publicado: 25 sept 2014
09 nov 2017 -
I'm having trouble locking myself out of my helpdesk when changing the Auth & SSO settings
Publicado: 7 oct 2014
014 mar 2018 -
I'm having trouble forwarding individual ticket messages to email
Publicado: 8 oct 2014
014 mar 2018 -
How do I debug an authentication app on Deskpro On-Premise?
Publicado: 9 oct 2014
08 nov 2017 -
What are some Deskpro productivity tips for agents?
Publicado: 28 oct 2014
014 ene 2019 -
I'm having trouble with an error: "PHP IMAP extension"
Publicado: 3 nov 2014
014 mar 2018 -
I'm having trouble with IMAP SSL certificate errors
Publicado: 3 nov 2014
014 mar 2018 -
I'm having trouble with resolved tickets creating new tickets when users reply
Publicado: 10 nov 2014
014 mar 2018 -
How can I make a department visible to agents only?
Publicado: 10 nov 2014
01 abr 2019 -
I'm having trouble with knowledgebase articles only appearing in edit mode
Publicado: 12 nov 2014
014 mar 2018 -
How can I make knowledgebase articles visible to specific users only?
Publicado: 13 nov 2014
22 sept 2021 -
How come my "1 day" SLA has a failure date 3 days away?
Publicado: 15 dic 2014
09 nov 2017 -
How can I set up a simple request management process?
Publicado: 18 dic 2014
014 mar 2018