Sort awaiting agent tickets by sub-status - Comentarios / Feature Request - Deskpro Support
Sort awaiting agent tickets by sub-status Collecting Feedback
We have recently implemented our first sub status, and I'm noticing there is not option to sort by sub-status. I wanted a method to separate user issues from ongoing projects and requests so I added a sub-status under Awaiting Agent, but those tickets are now just sprinkled throughout my users help request with no way to sort them.
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