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Determine how often agents send emails when creating ticket in agent interface
Christian Mattart
6 dic 2019
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Ability for organization managers to view and manage users linked to the organization on the portal
Yuriy Andamasov
5 dic 2019
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8
Display status and assigned agent in the ticket list on when using the mobile app
Test Ticket
27 nov 2019
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Send a notification if an attachment is stripped out of an incoming email due to disabled file types.
Matthew Baines
21 nov 2019
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1
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2
Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket
Romanita Courson
7 nov 2019
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2
Allow the ability to search or create filters with the criteria "Label does not exist"
Mark Beazley
29 oct 2019
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In Development
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Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
16 oct 2019
Under Review
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