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Título / Autor
Estado
Comentarios
Actividad
3
Display the name of linked topics to agents editing the topic when content links are being used in Guides
Theresa Harbor
24 ago. 2020
Collecting Feedback
0
24
Next reply time on an SLA
Niall Dunphy
21 ago. 2020
Collecting Feedback
3
0
Option to translate contents of custom "Display" field
Koen Glotzbach
18 ago. 2020
Collecting Feedback
0
1
Link Glossary to Guide Topics
Theresa Harbor
17 ago. 2020
Collecting Feedback
0
2
Make it easier to add add/manage content links in Guides
Theresa Harbor
17 ago. 2020
Collecting Feedback
1
1
Call a webhook in the criteria section of a trigger
Eric Meiners
13 ago. 2020
Collecting Feedback
0
1
Wildcards for email domain association
Nacim
13 ago. 2020
Collecting Feedback
0
1
API Regex pattern search
Kenneth
12 ago. 2020
Collecting Feedback
0
5
Make it easier to find portal templates that have been edited in the new template editor
Samuel Waser
10 ago. 2020
Collecting Feedback
0
3
Add a message number to the ticket view on the customer Help Center
Marion Abramo
5 ago. 2020
Collecting Feedback
0
0
IT Support Manager
Gerry Hooper
1 ago. 2020
Collecting Feedback
0
4
Sorting Macros
Geoff Knight
22 jul. 2020
Collecting Feedback
0
8
Have all permissions disabled when creating a ticket department
Ahmad Sahrizal
20 jul. 2020
Collecting Feedback
2
0
More font sizes when editing articles and guides
Thorsten Breuer
16 jul. 2020
Report
0
1
Forward and resolve in one step
Markus R.
15 jul. 2020
Report
0
2
Automatic approval reminders
Patrick Wijntjes
13 jul. 2020
Report
0
0
Sorting registered views in publish area
Thorsten Breuer
13 jul. 2020
Report
0
7
Sort awaiting agent tickets by sub-status
Dustin J. Albright
26 jun. 2020
Collecting Feedback
1
57
Structured report permissions
Robert Tanka
25 jun. 2020
Collecting Feedback
0
68
Bulk-Remove Users
Malou Axelstén
25 jun. 2020
Collecting Feedback
1
30
Changing Type for Custom Fields
Christian
18 jun. 2020
Collecting Feedback
0
26
Mass change ticket owner
Gunnar Giffey
11 jun. 2020
Collecting Feedback
0
14
Sort Articles in Category View
Kyle Oliveira
8 jun. 2020
Collecting Feedback
1
7
Force ticket matching on ref. code in subject
Michel Strøm Tandrup
3 jun. 2020
Collecting Feedback
2
20
Action codes for time log and billing
Gerald Buechter
26 may. 2020
Collecting Feedback
0
34
Round Robin Permissions
Christopher Newton
20 may. 2020
Collecting Feedback
3
24
Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
18 may. 2020
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Ahmad Sahrizal
14 may. 2020
Collecting Feedback
0
31
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
13 may. 2020
Collecting Feedback
0
21
Share Hidden Flags
Yann Desjardins
13 may. 2020
Collecting Feedback
0
19
Insert KB article link/content into ticket if the search is used
Thorsten Breuer
29 abr. 2020
Collecting Feedback
0
35
Agent Avatar
Sophia Mayrwöger
29 abr. 2020
Collecting Feedback
1
21
Mass Update Existing Users Language with Trigger
Lieven
29 abr. 2020
Collecting Feedback
0
21
Show more than 50 tickets in the ticket overview
Thorsten Breuer
29 abr. 2020
Collecting Feedback
0
31
more triggers in CRM
Lieven
22 abr. 2020
Collecting Feedback
0
27
Preferred Organization Language
Lieven
22 abr. 2020
Collecting Feedback
1
33
I want to be able to customize the default Follow Up action type
Jouni Matikainen
16 abr. 2020
Collecting Feedback
1
27
New line in chat text
Kevin Horn
15 abr. 2020
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Josh Olson
14 abr. 2020
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Gerald Buechter
8 abr. 2020
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Jason Voice
8 abr. 2020
Collecting Feedback
0
23
Pending article notifications
Thorsten Breuer
7 abr. 2020
Collecting Feedback
0
32
Icons for brands
Errol
6 abr. 2020
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Azeem Javed
31 mar. 2020
Collecting Feedback
0
30
Translation option for Guides
Jennifer Shinberg
31 mar. 2020
Collecting Feedback
1
17
Problems and incidents as a criteria in Filters
Christian Mattart
26 mar. 2020
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Gerald Buechter
26 mar. 2020
Collecting Feedback
0
24
Edit Warning Box
Bas Rikkerink
25 mar. 2020
Collecting Feedback
0
28
Username Login for Users
Randy
25 mar. 2020
Collecting Feedback
0
24
Filter Notifications
Paul Vonic
24 mar. 2020
Collecting Feedback
0