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Me gusta
Título / Autor
Estado
Comentarios
Actividad
46
More settings for ticket deflection
Karina Kondrasheva
26 ene 2016
Collecting Feedback
0
44
Split permissions out such it's possible to only inhibit edits to replies sent externally.
Nik Smit
21 ene 2016
Collecting Feedback
1
45
Windows 10 Mobile App
Ibrahim
16 ene 2016
Collecting Feedback
0
47
incorporate a "you can book me" feature.
Scott Hardy
15 ene 2016
In Development
1
40
Custom Fields Dependent on Organization
Nik Kov
12 ene 2016
Collecting Feedback
0
40
Additional Avatar Sources
Will Polley
11 ene 2016
Collecting Feedback
0
46
Regarding Article, comment validation
Kenneth
5 ene 2016
Collecting Feedback
0
49
Granular Field Visibility Access in the CRM
Mike Sheldon
30 dic 2015
Collecting Feedback
0
323
Mass Action Add "Problem","Note", and "Merge"
Nik Kov
28 dic 2015
Collecting Feedback
6
27
Display Options for Layouts
Kyle Oliveira
21 dic 2015
Collecting Feedback
2
36
@ Mentions in snippets
Matthew Baines
16 dic 2015
In Development
1
37
Show fail date as a Display option
Malou
9 dic 2015
Collecting Feedback
1
57
Working Hours for ticket triggers and escalations
Justin
7 dic 2015
Collecting Feedback
3
47
Allow recently created articles on KB to be marked as *NEW*
Chris bridges
26 nov 2015
Collecting Feedback
0
29
Macros that prompt for input
Steve Miller
18 nov 2015
Collecting Feedback
0
34
Macros outside of tickets
Steve Miller
18 nov 2015
Collecting Feedback
0
35
Display CAPTCHA on first page of Feedback
Steve Miller
16 nov 2015
Collecting Feedback
0
38
Task creation usability enhancement
Steve Miller
16 nov 2015
In Development
1
55
Ability to edit published knowledgebase articles, but keep edits as draft
Peter Jackson
16 nov 2015
Collecting Feedback
2
37
Organization users' time zone matching made easier
Petros K.
16 nov 2015
Collecting Feedback
0
39
I want to be able to set a Users name and email automatically in the Chat Widget
Josué Teixeira
12 nov 2015
Collecting Feedback
1
28
Deactivate or limit API logging
Timo Heil
12 nov 2015
Collecting Feedback
0
25
Search via the Product root/familiy as well as version
Matthew Baines
11 nov 2015
Collecting Feedback
0
34
Send email to Teams as well as individuals
Jason Gillan
11 nov 2015
Collecting Feedback
0
30
Replying to tickets by email that can add follower
Mahmoud Sheikhian
11 nov 2015
Collecting Feedback
0
35
Ability to search inside of attachment like PDF and word and text files
Mahmoud Sheikhian
11 nov 2015
Collecting Feedback
0
30
Exchange public folder support
Terje J
11 nov 2015
Collecting Feedback
1
33
Adjustable column headers in agent interface
Martin Brule Jr.
6 nov 2015
Collecting Feedback
0
29
Hide disabled users from Agent searches
Simon Frost
6 nov 2015
Collecting Feedback
0
34
More control over SLA alerts
James
4 nov 2015
Collecting Feedback
0
43
Adding a Service Catalog within Deskpro (ITIL)
Adam Smeets
30 oct 2015
Collecting Feedback
0
45
Possibility to translate Signature
Marcel Menten
14 oct 2015
Collecting Feedback
0
28
Make time registration as duty field mandatory for agent
Angelika Buchegger
12 oct 2015
Collecting Feedback
0
37
Add download hotlinks via API
Jason Speck
1 oct 2015
Collecting Feedback
0
23
Toggle showing user email address
Jeremy Budd
29 sept 2015
Collecting Feedback
0
45
Filter for "Last Agent Note"
Angelika Buchegger
29 sept 2015
Collecting Feedback
2
34
Sort list pane view by clicking on head of column
Frédéric Zouaï
17 sept 2015
Collecting Feedback
1
31
Please add search articles by author
Abhijit Dhumal
17 sept 2015
Collecting Feedback
0
36
Testing for Office Hours in Templates
Kris van der Starren
7 sept 2015
Collecting Feedback
0
38
Ability to filter tickets by JIRA status
Joel
5 ago 2015
Collecting Feedback
0
26
Delegate the maintenance of Knowledgebase articles to non-Agents
Ben A.
3 ago 2015
Collecting Feedback
0
67
Group Custom Reports
David Jones
17 jul 2015
Collecting Feedback
2
45
Add Today as relative date
Aren Dowden
15 jul 2015
In Development
2
31
Tickets filter in mobile version
Tommy Jackson
10 jul 2015
Collecting Feedback
0
35
Add an attachement using the JIRA app in Deskpro
Andreas
6 jul 2015
Collecting Feedback
1
157
Disregard tickets ONHOLD from SLA-plan
Andreas
6 jul 2015
In Development
3
30
Agent Unable to Set Language on New Ticket
Chris
30 jun 2015
Collecting Feedback
0
36
List of user Downloads through the REST API
Joe Davis
29 jun 2015
Collecting Feedback
0
38
Enable Trigger on Billing & Logs add/update
guyot frederic
18 jun 2015
Collecting Feedback
0
35
Condensed view of Ticket & messages in Agent Interface
Corey Johnson
16 jun 2015
Collecting Feedback
0